Annual Reports

About BC Hydro's Annual Service Plan Report

Our mission is to safely provide our customers with reliable, affordable and clean electricity throughout British Columbia. The 2019/20 Annual Service Plan Report [PDF, 745 KB] is a reflection of BC Hydro's 2019/20 - 2021/22 Service Plan [PDF, 647 KB] and the 2019/20 Board Chair's Mandate letter [PDF, 152 KB].

The change in title from Annual Report to Annual Service Plan Report is due to the scope of the report changing to reflect a focus on our performance against our Service Plan. This report replaces previous annual reports that you may be familiar with, that also incorporated our company priorities and business plans.

It contains three key components: our strategic context, our performance against our Service Plan measures and the audited Financial Results and Management Discussion and Analysis.

We invite you to read the report and welcome your feedback on the content. This report is produced for web-access and ready to be downloaded.

2019/20 Annual Service Plan Report

Additional information about BC Hydro and its operations

Past Annual Reports