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Energy Coaching for condos, apartments, and rental buildings

A female homeowner consults a tablet held by a technician, discussing the settings of an external heat pump unit.

Get expert guidance for energy upgrades in your building

Planning energy efficiency upgrades for your condo, apartment, or rental building can be complex. Our Energy Coaching Services gives you free, one on one guidance to help you plan, prioritize, and move your project forward with confidence.

How our Energy Coaching Services can help

Learn about your options

Get help to:

  • Understand the planning process for retrofit projects
  • Understand how different upgrades could impact your building, costs, and comfort
  • Find qualified consultants and contractors
  • Review and interpret consultant reports (e.g., feasibility studies or assessments)

Make informed decisions

This includes:

  • Guidance for assessing and prioritizing upgrades
  • Technical advice and expertise
  • Support for planning your project and understanding regulations
  • Assistance in navigating strata and co‑op board approvals

Access rebates and other funding programs

Get support with:

  • Identifying rebates and funding
  • Preparing and submitting applications

Who is this service for?

This free service is available to BC Hydro and City of New Westminster Electric Utility customers living in eligible condo and apartment buildings, including:

  • Strata council or co‑op board members
  • Rental building owners
  • Individual condo owners

What types of upgrades can we help with?

Our Energy Coaching Services can help you plan for a variety of energy upgrades, including:

  • Heat pumps and other mechanical upgrades
  • Lighting upgrades
  • Window and envelope upgrades
  • Integrated, whole‑building retrofit planning

Not sure where to start? We can help you compare options and identify what makes the most sense for your building.

Request support

Have questions or want to learn more before filling out a request? Reach us at 1-844-881-9790.

This service is funded by BC Hydro and the Province of British Columbia to make energy efficiency programs easier to access and understand.

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Related offers

Multi-Unit Residential Building Retrofit Program

For strata councils, equity co-op boards or rental building managers interested in whole-building energy efficiency upgrades. Offered in partnership by BC Hydro and CleanBC.

Rebates for individual unit upgrades

Available to owners of individual condo or apartment units, get rebates to install a heat pump or heat pump water heater in your unit.

Energy coaching for Indigenous governing bodies

Get the help of an Energy Coach for upgrading and improving the energy efficiency and comfort of residential buildings in your community with offers that are designed exclusively for Indigenous Governing Bodies.

Business Energy Advisors

If you own or manage a small or medium business, a regional Business Energy Advisor (BEA) can help you learn how to reduce your energy consumption and save you money.