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Free programs based on income

Image of a woman installing a wall plate/plug cover

COVID-19 safety precautions for in-home visits

We've implemented several new policies and procedures to protect the health and safety of our customers and contractors, including:

  • a COVID-19 pre-screening questionnaire before the home visit
  • maintaining a strict two metre distance
  • sanitizing areas in the home where products are installed
  • conversing outside the home whenever possible

We’ll work with you to ensure your in-home visit is scheduled for a time that’s convenient and comfortable for you. For inquiries about home visits or other program-related questions, email or call us.

Improve your home's efficiency, save on your electricity bill

We offer select programs for our lower income customers to help you save energy and money. If you meet the income qualification outlined below, you can get free energy-saving products that will help you save energy, lower your energy bills and make your home more comfortable all year.

Income qualification

To qualify for any of the free income-qualifying programs, your household must not exceed the income requirements listed below.

Your previous year's household income includes the combined income of all members of your home 18 years and older. Please note that to be eligible, your household income from the previous year must meet these requirements.

number of people in household total household income before tax
1 person $35,800
2 persons $44,500
3 persons $54,700
4 persons $66,500
5 persons $75,400
6 persons $85,000
7 or more persons $94,700

Free energy saving kit

Our free energy saving kit is quick to order and is delivered right to your doorstep. It comes with easy-to-install energy saving products such as LED bulbs, high-efficiency showerheads, weatherstripping and more.

Free home energy coaching and energy saving product installation

Receive a visit from a program energy coach who will give you personalized advice for saving energy and money, and will also install energy saving products throughout your home. Some homes may qualify for a new ENERGY STAR® fridge, insulation upgrades and a high-efficiency gas furnace replacement.

Upgrades for non-profit housing providers and Indigenous communities

Create more comfortable homes for your tenants and members and help lower their energy bills. Non-profit housing providers and Indigenous communities can participate in free energy saving upgrades to improve the energy efficiency of their housing units.

Program in partnership with