Power outages
Current outages
Check our list of outages or outage map for the latest updates.
If your outage isn't listed, call 1 800 BCHYDRO (1 800 224 9376) or *HYDRO (*49376) on your mobile phone to report it, or log in to report it online.
Downed power line? Report to 911
A downed or damaged power line is an emergency. Always consider the line live even if it isn't sparking, smoking, or making a buzzing sound. Stay back 10 metres (the length of a bus) and report to 911.
Power outages & storm safety
Get safety tips and important information on how to prepare and stay safe during a power outage and inclement weather.
During a power outage
Learn how to keep you and your family safe during a power outage, from the food in your fridge to generator safety.
How power is restored
Learn more about the outage restoration process and how we prioritize getting the lights back on.
Why and how we plan outages
Replacing power poles and other maintenance on our system can require us to schedule power outages.
Planned and restored power outages
Our power outages list has separate tabs for planned outages, which are required for maintenance, and restored outages, where power has recently been restored.