Step-by-step guide

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A home renovation is a big enough project as it is. To make the rebate process as quick and easy as possible, we've broken it down into simple steps.

How to get your home renovation rebate

1. Confirm that you're eligible

Once you know what type of upgrade you're planning to do, review our general eligibility to ensure that you're eligible for our program.

Don't know what upgrade to do? You can connect with a CleanBC Energy coach for free, or get a home energy audit – also known as an EnerGuide Home Evaluation – which will help you identify ways to improve your home's overall comfort and efficiency. If you get the EnerGuide Home Evaluation, you may be eligible for $200 for the pre-upgrade evaluation and $100 for the post-upgrade evaluation. These evaluations must be completed within 18 months of each other.

2. Hire a contractor and select the equipment/products

To qualify for rebates, the work needs to be done by a licensed contractor. We recommend that you get multiple quotes to determine the service provider that best meets your needs.

Work with your contractor to select equipment or products that are appropriate for your home and that will get you the efficiency improvements you're looking for.

To qualify for rebates, carefully review the upgrade-specific eligibility criteria:

Need help finding a qualified contractor? BetterhomesBC.ca has some great tips, including a list of Program Registered Contractors, who have received additional training for insulation and heat pump installation.

3. Complete the renovation and gather your documents

Have your contractor complete the renovation at your home. Ensure that they understand and follow the program eligibility criteria as well as the upgrade-specific installation requirements. It's important that you collect the required documentation that you’ll need when you apply for the rebate.

Review the sample invoices and other documents required for each upgrade type:

Sample invoice Rebate eligibility requirements

Window/door sample invoice [PDF, 125 KB]

Window/door requirements [PDF, 65 KB]

Insulation sample invoice [PDF, 113 KB]

Insulation requirements [PDF, 64 KB]

Air source heat pump sample invoice [PDF, 110 KB]

Air source heat pump requirements [PDF, 68 KB]

Heat pump water heater sample invoice [PDF, 110 KB]

Heat pump water heater requirements [PDF, 63 KB]



4. Apply for a rebate online

Once you have all of your documents ready, submit your application online. Be sure to have your electric and gas utility account number(s) on hand.

Deadline: You need to apply within six months of the upgrade invoice date.

If you're planning on doing multiple upgrades to get a bonus, you have 18 months to complete your upgrades and submit your rebate applications. You can apply for rebates for multiple upgrades together, just be sure to submit an application within six months of the invoice date for the first upgrade.

After you apply, you'll receive an automated email including your application reference number.

If you need help with the online application, watch our how-to video to walk through the steps.

5. Track your status, receive your payment

Applications may take up to 90 days to process, from the date that all required documents are received. You can track the status of your application online by entering your application reference number. Once we have reviewed and approved your application, your payment will be issued to you.

An in-home site visit may be required: Some rebate applications are randomly selected for a home visit before a rebate payment is issued. The purpose of the home visit is to verify eligibility and the upgrades detailed in your application.

If selected for a home visit, our contractor will contact you to schedule the visit. The entire visit will take approximately 60-90 minutes. Please make an effort to accommodate the home visit as your application won't be processed until it's complete.

Questions about the program

For general questions about home energy efficiency upgrades, rebates and help with project planning, call the CleanBC Energy Coach hotline at 1 (844) 881 9790.

If you have questions about your application, please contact us at 1 (877) 338 3347 or homerebates@bchydro.com.