Community-based offers and incentives
Program offers for customers in select communities
Specific geographic areas in our service area are experiencing high growth and an increasing demand for electricity. These areas have the greatest opportunity to reduce demand, which helps us continue to maintain a safe, reliable electricity system as we work to meet B.C.’s electrification goals.
We’re offering customers living in select postal codes of the following municipalities special incentives to reduce or shift their energy use at home:
- Abbotsford
- Campbell Heights neighbourhood in Surrey
- Select communities between Kelowna and Vernon
- Northeast Fraser Valley region (Mission to Agassiz)
- Maple Ridge
- Mount Lehman
- Select neighborhoods in Victoria
- Select neighborhoods in Vancouver, west of Cambie
- Port Coquitlam, Burke Mountain
- Sun Peaks
- Vernon
- West Kelowna
- White Rock
Check if you're eligible
Provide your postal code in the following format: A1A 1A1.
The offers
Is your postal code eligible? If so, check out the following special offers to improve your home's energy efficiency.
Get up to $2,350 in rebates for eligible EV chargers
Customers living in eligible areas can get a top-up rebate in addition to the existing CleanBC and municipal rebates for eligible Level 2 EV chargers. This offer is valid for customers who qualify for the EV charger rebate for single family homes from August 4 to December 31, 2026.
Top up rebate details:
- CleanBC rebate: $350, up to 50% of eligible costs
- Community-based top-up: $1,750, up to 100% of eligible costs
- Peak Saver enrollment bonus: $250
- Total incentives: $2,350
- Purchase an eligible EV charger.
- Permanently install your charger. You may need the assistance of an electrician. Your installation and application must also meet the requirements of the EV charger rebate for single family homes.
- Enroll your charger in Peak Saver. To receive the community-based top up, you must register your charger in Peak Saver and reside on a qualifying feeder.
- Submit your application and required documents (including proof of purchase and installation) within 6 months (180 days) of installation.
Get up to $9,000 in bonus rebates for energy-efficient home upgrades
Customers living in eligible areas can get a top-up rebate – up to $8,000, plus an additional bonus up to $1,000 – to our existing home renovation rebates to switch their electric home and water heating systems to heat pumps and heat pump water heaters.
Heat pumps
Heat pumps help you save on heating costs – they’re up to three times more efficient than electric baseboards. Plus, they also come with the added benefit of home cooling.
Bonus rebate of $1,000 for air source heat pump upgrade
For a limited time, you can also get up to $1,000 in bonus rebates when you complete and pay for an eligible air source heat pump upgrade by October 31, 2026. Plus, you’ll be entered for a chance to win one of three $5,000 prizes.
REBATE TYPE |
AMOUNT |
|---|---|
| Standard rebate | Up to $4,000 |
| Community-based top-up | $4,000 for whole home heating $1,500 for partial home heating |
| Promotional bonus | Available until October 31, 2026 $1,000 additional bonus rebate for whole home heating $500 for partial home heating Plus, a chance to win one of three $5,000 prizes |
Total rebates |
Up to $9,000 |
- Make sure your home is eligible.
- Work with a licensed contractor. If you're getting a heat pump installed, you'll need to choose a Home Performance Contractor Network member to be eligible for rebates.
- Complete your upgrade, ensuring your selected product and the installation meet the rebate eligibility criteria:
- Once your upgrade is complete, submit your rebate application online.
The top-up amount will be automatically included in your rebate payment based on the postal code of the installation address provided in your application.
Peak Saver
Join Peak Saver to earn money back on your BC Hydro bill for using less electricity during brief times of high demand, called peak events. This program rewards you for being flexible when you use electricity, which helps us manage demand on our system.
Whether you prefer a hands-on challenge or to sit back and leave it to us, there are different options to shift, save and earn money during peak events.
Enrolling your devices in Peak Saver allows us to make slight adjustments during short periods of high electricity demand. You always maintain full override control of your devices.
The program helps you save energy and helps us manage demand during peak periods. You'll earn an enrollment bonus up to $500, plus ongoing seasonal rewards.
Take Peak Saver challenges to earn rewards
Participate in challenges during peak events—short periods when electricity use is expected to be highest, typically during very cold or hot weather.
When you shift or save enough electricity to meet the challenge's reduction target, you earn rewards and help reduce strain on your community's electrical system during peak times.
- Alert: You'll receive an email/text with the date and time of the next peak event, including the challenge reduction target and potential reward. For example, reduce by 20% to earn $3 off your bill.
- Shift or reduce: Shift high-energy activities to before or after the event and reduce your electricity use during the event.
- Reward: Earn a reward if you meet the challenge target.
You can participate in as many or as few challenges as you'd like, there's no penalty for not succeeding.
At the end of the program season, your total reward will be provided via a credit on your BC Hydro bill.
Free products for lower-income households
We offer free programs for our lower-income customers to help save energy and money. If you meet the income qualification, you can get free products and advice that will help you save energy, lower your energy bills, and make your home more comfortable all year.