Request your building's aggregated consumption data

If you need aggregated, historical electricity consumption data for your multi-unit residential, strata property, mixed-used building or commercial building, you can request it online.

This data is typically requested for energy efficiency benchmarking purposes or to meet local reporting requirements. Before you begin, make sure you've reviewed our energy efficiency benchmarking information to understand how it works and what its used for.

Use the request form below to:

Request the code you'll need to set up Energy Star® Portfolio Manager®, which provides automatic, monthly upload of your building’s aggregated usage data, or
Request a one-time export of your building's aggregated usage data (if you're not eligible for Portfolio Manager).

Availability

SERVICE	AVAILABLE TO
Request the code needed (MURB code or COM code) to set up Energy Star Portfolio Manager.	Commercial buildings with three or more commercial accounts. Multi-unit residential buildings with five or more residential accounts.
Request a one-time export of your building's aggregated usage data.	Commercial buildings with two commercial accounts. Multi-unit residential buildings (MURBs) with two to four residential accounts.

After you complete the request form below, we'll provide you with the service that's available to your building type.

You'll need:

BC Hydro account number(s)
- If your building has a common area meter (or "house meter"), we'll need the account number associated with it. That gives us the information we need to pull data for the building.
- If your building includes commercial accounts, we'll also need an account number for any commercial account in the building.
- We don't need account numbers for any other individual accounts in the building.

A list of street addresses for the building:
- Some corner buildings may have multiple street addresses, so please list all the street addresses for the building.

If you need data for multiple buildings, please submit a separate request for each.

If your building is mixed-use (residential and commercial), please submit one request for the residential accounts and one request for the commercial accounts.

Authorizations you'll need:

Have the authorization form(s) completed and ready to upload before starting your request, if required based on your building type and who's requesting the data.

BUILDING TYPE	AUTHORIZATIONS REQUIRED
Buildings with two to four residential accounts and/or buildings with two commercial accounts.	1. Each individual account holder must complete the building data authorization form [PDF, 64 KB]. Indicate that you're a BC Hydro account holder or authorized user. 2. If applicable: If you're not an account holder or building owner (i.e. you're a third party such as an electrical engineer, advisor, consultant or contractor), you'll need to provide the completed building data authorization form [PDF, 64 KB], indicating that you're a third party and that you’ve received authorization to request this data.
Buildings with more units than listed in the row above.	If applicable: If you're not an account holder or building owner (i.e. you're a third party such as an electrical engineer, advisor, consultant or contractor), you'll need to provide the completed building data authorization form [PDF, 64 KB], indicating that you're a third party and that you’ve received authorization to request this data.

BUILDING TYPE

AUTHORIZATIONS REQUIRED

Buildings with two to four residential accounts and/or buildings with two commercial accounts.

1. Each individual account holder must complete the building data authorization form [PDF, 64 KB]. Indicate that you're a BC Hydro account holder or authorized user.

2. If applicable: If you're not an account holder or building owner (i.e. you're a third party such as an electrical engineer, advisor, consultant or contractor), you'll need to provide the completed building data authorization form [PDF, 64 KB], indicating that you're a third party and that you’ve received authorization to request this data.

Buildings with more units than listed in the row above.

If applicable: If you're not an account holder or building owner (i.e. you're a third party such as an electrical engineer, advisor, consultant or contractor), you'll need to provide the completed building data authorization form [PDF, 64 KB], indicating that you're a third party and that you’ve received authorization to request this data.

What to expect after you submit your request

We can process most requests within five business days. If the request is more complex it could take longer.
If your building is eligible for ENERGY STAR Portfolio Manager account, you'll receive your setup code via email.
If your building is not eligible for Portfolio Manager, you’ll receive a one-time aggregated data export in a .xls format and it will show all the building's available historical data up to the previous 36 months.
- If residential and commercial data were both requested, they'll be in one document with two separate tabs.
- If you need combined numbers for residential and commercial usage, it's your responsibility to combine them.

BC Hydro collects the personal information you provide on this form for the purpose of verifying and fulfilling your electrical data request (building usage history). This information is collected under the authority of section 26(c) of the Freedom of Information and Protection of Privacy Act. If you have questions about the collection of your personal information as described in this notice, please contact the BC Hydro energy data request team at incentives@bchydro.com.

By submitting this request you warrant that you are authorized to request this consumption data and understand that BC Hydro may require additional proof to verify the request.