2024-05-28T16:48:25.232-07:00

Skip to content

Contact us

Personal information Subscriptions & alerts Change password Customer support centre

Log out

Accounts
Energy savings
News
Projects & operations
Community
Work with us
Outages & safety

Login / Registration
Billing & payments
Moving
Electrical connections
Electricity rates & energy use
Get help

Create Profile
Join Team Power Smart

Get to know your bill
- Go paperless with your BC Hydro bill
- Looking into a high bill
Track and manage your electricity use
- Time-of-day usage tracking tips
- How to do a breaker test
Late payment and disconnection
- Non-payment disconnections in winter
- Get your service reconnected
Ways to pay your bill
- Trouble paying your BC Hydro bill?
What you should know as a BC Hydro customer
B.C. electricity affordability credit

Move or cancel your service
New BC Hydro customers

Connection requests
- Express connections
- Design connections
Technical info for engineers, contractors & developers
Specialized connection services
Customer equipment maintenance & isolations
- Customer equipment maintenance
- Voltage conversion
Customer connections process improvements

Electricity rates
Electricity meters
Access your building's usage history
- Request peak load data
Understand your home's electrical capacity

Business resources

Residential
Business
Electric vehicles in B.C.
Indigenous communities
Energy management trials
Stratas and housing providers

Tips and technologies
- Electronics
- Generation
- Heating & cooling
- Kitchen
- Laundry
- Lighting
- Water
Rebates & free programs
Building or buying a home
- High performance, energy efficient homes
Building & renovating
- Get an EnerGuide Home Evaluation
- Understanding your home as a system
Energy concepts, explained
- The benefits of an electric home
Tools & calculators
Join Team Power Smart
Buildings we love
Energy use & rewards
Upgrade your home and save energy

Programs & incentives
Energy-efficient technologies & tips
Tools & resources
- Energy efficiency benchmarking
Track your business' electricity use
Energy solutions for your business

Owning & buying an EV
Charging your EV at home
Public EV charging
Rebates & incentives
EV news and resources
EV resources for industry

Programs for Indigenous Governing Bodies
Solar panel and battery storage rebates for Indigenous communities

Exclusive offers for homes in Sun Peaks
Exclusive offers for homes in Hope

Condo and rental building offers
Social housing building offers
- Social Housing Energy Savings Program
- Solar panel and battery storage rebates for social housing

Stories & features
Media centre

2025 stories & features
2024 stories & features
2023 stories & features
2022 stories & features
2021 stories & features
2020 stories & features

Projects
Operations

Brookswood Substation project
Scott Road substation rebuild project
Revelstoke Unit 6 Project
Vancouver, Coast & Mountains
Vancouver Island
Columbia / Kootenays
- Elk Valley Resources Electrification Project
- Walter Hardman Project
Northern B.C.
Thompson / Okanagan
View all projects

Right of Way management
Our facilities
Thermal Generation
Dam safety
Transmission
Water, flows and reservoirs
Importing and exporting power

Regional reports & programs
Indigenous relations
Youth & education
Community giving
Recreation areas & visitor centres
Local government support

Community ReGreening program
Report graffiti on our equipment
Decorative wraps on BC Hydro equipment
- Decorative wrap application
Clean Energy Champions

Opportunities with BC Hydro
- Employment and scholarships
Advancing reconciliation

Power Smart for Schools

Grants for community groups
Scholarships and awards
Employee giving
BC Hydro Power Pioneers

BC Hydro Visitor Centres
Vancouver Island
Lower Mainland
Southern
Northern

FAQs for local governments
Small-scale, multi-unit housing guide
Local government collaborations
Sustainable communities program
- Resources and projects
- Newsletter

Careers
Connect to our grid
Sell clean energy
Suppliers
Alliance of Energy Professionals

Current job opportunities
Apprenticeships, training, and co-ops
Employee benefits
Indigenous professionals in development
Customer service roles
Career centre tips
Careers FAQ

North Coast Expression of Interest
New business

Independent power projects
Electricity purchase agreements
2025 RFEOI for Capacity
- Questions and answers
2025 Call for Power
2024 Call for Power
Closed offers
Remote community renewable energy projects

Bid opportunities
Doing business with BC Hydro
Indigenous procurement
Registered civil contractor list
- Request to join the registered civil contractor list
Invoicing and payments
RFEOI for Power Smart Partnerships

Membership benefits
How to apply
Program information
- Alliance incentives info
News & features

Power outages
Electrical safety
Emergency preparation
Trees and plants near power lines
Power lines and your health

Outage map
Outage list
Power outage & storm safety
- Prepare your home for an outage
- Prepare your business for an outage
During a power outage
- How power is restored
Planned outages

Working near power lines
- Electrical safety training courses for workers
Safe distance from downed power lines
- Outdoor safety and BC Hydro sites
Electricity safety at home
Motor vehicle accidents involving power lines
Vehicles with high loads

Earthquakes, wildfires, and floods
Evacuation resources and preparedness
Our wildfire prevention work

Trees and plants on your property
How we manage trees near our system
Staying safe around overhead lines

Electric and magnetic fields from power lines
What the health experts are saying
Research and resources on EMF

Be prepared for storm season. Safety tips and videos

Personal information Subscriptions & alerts Change password Customer support centre

Log out

Accounts
Energy savings
News
Projects & operations
Community
Work with us
Outages & safety

Contact us

Login / Registration
- Create Profile
- Join Team Power Smart
Billing & payments
Moving
- Move or cancel your service
- New BC Hydro customers
Electrical connections
Electricity rates & energy use
Get help
- Business resources

Residential
Business
Electric vehicles in B.C.
Indigenous communities
- Programs for Indigenous Governing Bodies
- Solar panel and battery storage rebates for Indigenous communities
Energy management trials
- Exclusive offers for homes in Sun Peaks
- Exclusive offers for homes in Hope
Stratas and housing providers
- Condo and rental building offers
- Social housing building offers
  - Social Housing Energy Savings Program
  - Solar panel and battery storage rebates for social housing

Stories & features
Media centre

Projects
Operations

Regional reports & programs
Indigenous relations
- Opportunities with BC Hydro
  - Employment and scholarships
- Advancing reconciliation
Youth & education
- Power Smart for Schools
Community giving
Recreation areas & visitor centres
Local government support

Careers
Connect to our grid
- North Coast Expression of Interest
- New business
Sell clean energy
Suppliers
Alliance of Energy Professionals

Power outages
Electrical safety
Emergency preparation
Trees and plants near power lines
Power lines and your health

Home › Work with us › Alliance of Energy Professionals › How to apply › Hire an Alliance member

Success

Your referral request has been received. We will reply within 3 to 5 business days.

Corporate information

About us
Careers
Media centre
Regulation

About us
Careers
Media centre
Regulation

Customer resources

Power outages
Track usage
Bill & account help
Moving & connections

Power outages
Track usage
Bill & account help
Moving & connections

Connect with us

Contact us
Start a chat
Newsletters

Contact us
Start a chat
Newsletters

Subscribe to our eNewsletters

Get the latest news and tips from BC Hydro directly to your inbox.

A stylized illustration of Nelson, B.C. in autumn. The foreground features a variety of colourful buildings in different architectural styles, including one with a prominent Canadian flag. Surrounding the buildings are trees in vibrant fall colours—reds, oranges, and yellows. In the background, forested mountains rise under a clear sky.

© 2025 BC Hydro

Accessibility
Legal
Privacy policy
Site map

View mobile site View desktop site

Facebook TikTok X Instagram YouTube LinkedIn