Move Your Service

Commercial customers within BC Hydro's service area can apply online to transfer service locations. The following information is required:

  • Old service address
  • New service address
  • Contact phone number
  • Landlord's name and phone number (if you are renting)

Important

  • BC Hydro charges a standard fee of $12.40 + GST to set up service at a new location.
  • A security deposit may be required for new accounts. If required, an invoice will be sent and this deposit will be due within 10 days of the mailing date.
  • For some new accounts, we may require a rental or purchase agreement for proof of tenancy or ownership. If proof is required, we will contact you.

 

Some mandatory fields were not filled in or are incorrect, please see below.

Fields marked with * are required.

Business information

e.g. 12345678901

e.g. ACME Anvils

Business owner information

e.g. Jane Smith. This is the authorized signatory of the business.

Applicant information

e.g. Jane Smith

e.g. 604 432 0432 or +44 20 1234 0432

I have signatory authority

Where do you want to STOP BC Hydro service?

(The date you or your company is no longer responsible for the account.)


Where do you want to START BC Hydro service?

(The date you or your company is responsible for account.)

Landlord or registered owner for new site

e.g. Jane Smith

e.g. 604 432 0432 or +44 20 1234 0432


New billing address

Note: We require that you provide either a new billing address or indicate that the service address can be used for billing

Yes
No

e.g. Name of property management company

e.g. 604 432 0432 or +44 20 1234 0432


Billing preferences

Online bill only
Online bill + paper bill
Equal payments
Pre-authorized payment

In order to manage your BC Hydro account online, you will need to provide BC Hydro with some contact information (e.g. your name and your business email address, contact telephone number; details that may otherwise be located on a business card) along with the BC Hydro business account number. We consider the information associated with your business account to be non-personal information, regardless of business type (including limited companies, sole proprietorships and corporations).

BC Hydro offers these online facilities in furtherance of its mandate under the Hydro and Power Authority Act, the Clean Energy Act, and the BC Hydro Electric Tariff regulated by the BC Utilities Commission under the Utilities Commission Act. If you have questions about the collection of your personal information as described in this notice, please contact BC Hydro Customer Service at 1 800 BCHYDRO (1 800 224 9376).