Skip to content

Cancel service for multiple business accounts

If your business no longer requires service at multiple locations, cancel your service and close the accounts by submitting a request below.

If you only want to close one business account, use this form instead.

For service locations that only differ by unit/suite number (such as an office or residential tower), enter multiple unit/suite numbers separated by commas (22, 24, 30) or by dashes for consecutive numbers (22-30).

For unique service locations or effective dates, fill in a different service location section for each (you can fill in up to 10 per form)..

Some mandatory fields were not filled in or are incorrect, please see below.

Fields marked with * are required.

Site owner / manager contact information

e.g. 12345678901

e.g. 604 432 0432 or +44 20 1234 0432

Billing address for current site owner

e.g. I want to close 20 accounts. This is form 1 of 2.
If the site is C/O company, add the company name here.


Close service location 1

e.g. 1234 Main Street

e.g. V3B 7W2

(The date you or your company is no longer responsible for the account.)

Close service location 2

e.g. 1234 Main Street

e.g. V3B 7W2

(The date you or your company is no longer responsible for the account.)

Close service location 3

e.g. 1234 Main Street

e.g. V3B 7W2

(The date you or your company is no longer responsible for the account.)

Close service location 4

e.g. 1234 Main Street

e.g. V3B 7W2

(The date you or your company is no longer responsible for the account.)

Close service location 5

e.g. 1234 Main Street

e.g. V3B 7W2

(The date you or your company is no longer responsible for the account.)

Close service location 6

e.g. 1234 Main Street

e.g. V3B 7W2

(The date you or your company is no longer responsible for the account.)

Close service location 7

e.g. 1234 Main Street

e.g. V3B 7W2

(The date you or your company is no longer responsible for the account.)

Close service location 8

e.g. 1234 Main Street

e.g. V3B 7W2

(The date you or your company is no longer responsible for the account.)

Close service location 9

e.g. 1234 Main Street

e.g. V3B 7W2

(The date you or your company is no longer responsible for the account.)

Close service location 10

e.g. 1234 Main Street

e.g. V3B 7W2

(The date you or your company is no longer responsible for the account.)

Note: If you entered an effective date prior to today, today’s date will be used until we receive an application for service from a new tenant. Please ensure new tenants apply for service in a timely manner.

In order to manage your BC Hydro account online, you will need to provide BC Hydro with some contact information (e.g. your name and your business email address, contact telephone number; details that may otherwise be located on a business card) along with the BC Hydro business account number. We consider the information associated with your business account to be non-personal information, regardless of business type (including limited companies, sole proprietorships and corporations).

BC Hydro offers these online facilities in furtherance of its mandate under the Hydro and Power Authority Act, the Clean Energy Act, and the BC Hydro Electric Tariff regulated by the BC Utilities Commission under the Utilities Commission Act. If you have questions about the collection of your personal information as described in this notice, please contact BC Hydro Customer Service at 1 800 BCHYDRO (1 800 224 9376).