Enroll your smart home devices in Peak Saver

• ChargePoint Level 2 networked EV chargers

Available for our winter season only.

• Mysa baseboard thermostat
• Sinopé baseboard thermostat

• Sinopé smart load controller
• Sinope Calypso water heater controller

• Eguana home batteries
  
• SolarEdge home batteries

Winter device

To be eligible, you must be the BC Hydro account holder with an active MyHydro profile. You need to be the owner of your residence or a tenant with consent from the owner. See additional eligibility criteria below for specific device types. 

If you're enrolling an EV charger, you must:

• Own a plug-in electric vehicle. 
• Have an eligible EV charger that's always connected to the internet.

If you're enrolling a smart thermostat or a load controller, you must:

• Have an eligible thermostat or load controller that's always connected to the internet.

You can't participate in this program if your BC Hydro account is on the E-Plus rate.

If you need to hire someone to install your smart home devices, you can connect with one of our Local Pro partners who provide customers with the home services they need.

To install an EV charger, you can get in touch with a qualified electrician through our Alliance of Energy Professionals.

Contact your device manufacturer directly.

Peak events can happen any time of the day, but most common during high demands on our system. Each event will last no more than four hours. After an event ends, your device will return to its normal operation.

You don't need to take any action during an event. Your registered device(s) will respond to the signal we send them to automatically adjust their operation.

• EV chargers will stop charging or charge at a lower rate.
• Load controllers will safely shut off the water heater for the duration of the event.
• In heating season, Mysa thermostats will set back the temperature by up to three degrees. Eco Sinopé users can set their own temperature set-back preferences.
• Home batteries will discharge to power your home circuits. Your batteries will never discharge below 20% to ensure there is some energy left.
• For direct-to-EV charging control, your EV will stop charging, or charge at a lower rate, based on your own charging settings.

After the event, your devices will return to their normal operation and settings to recharge if required.

Most devices will have a "demand response" or "DR" indicator on their screen or in their app. You may receive a notification from your EV charger indicating that charging has been paused.

Most devices allow you to use the device's app to opt out of the event. For thermostats, you can simply adjust the temperature up or down manually. For EV chargers, you can restart charging by unplugging your car and plugging it in again.

If you opt out of more that 50% of the events throughout the season, you may not be eligible for the reward.

If you're eligible for a reward, it will be applied to your BC Hydro bill at the end of the season.

Reward payouts take place during the following periods:

• Summer season payments: October to December
• Winter season payments: April to June

We're continuing to explore opportunities to add more eligible devices. For devices to work with our program, they must control electric-powered devices (i.e. no gas furnaces or appliances), and must be able to receive a signal via the internet so they can be controlled remotely.

We offer Peak Saver device enrollment during two seasons: winter and summer.

• Winter season: November through March.
• Summer season: June through September.