HR4 Workplace Complaints, by Type

Number

F2008

F2009

F2010

F2011

F2012

F2013
Personal

29

38

62

76

76

78
Discrimination

0

0

4

0

0

4
Sexual

0

2

3

2

2

5
Other / ***Conflict

0

0

0

0

0

1
   
Informal resolution

27

37

65

76

71

-
*Internal

-

-

-

-

5

-
**External / Formal resolution

2

3

4

2

2

-
Total Cases

29

40

69

78

78

88


*Introduced January 2012
**Language changed from "Formal" to "External" in January 2012

***Q4, F13 – Category ‘Other’ is redefined as ‘Conflict’ which captures requests that do not fall into the other three definitions”. 

Workplace complaints are handled in the following sequence and proceed to the next level only if resolution is not achieved:

Consulting – An employee consults with a Respectful Workplace Coordinator, and receives support and coaching.

Informally – A Respectful Workplace Coordinator mediates or facilitates resolution between the parties.

Formally – A Review Officer conducts a formal investigation and reports findings to the Chief Human Resources Officer and the Vice-President of the respondent's operational unit. Complaints are elevated to a formal process only when the severity of the issue warrants that BC Hydro respond accordingly.