Openness & Accountability

We follow best practices
We act with integrity in all our business relationships, complying with all applicable laws, following best practice guidelines in corporate governance, and providing a healthy and safe workplace for all of our employees.
Transparent communications and online access to key reports
As an organization, we take an open and transparent approach to communications. Our website provides British Columbians access to information, such as our Annual and Quarterly Reports, Service Plan, and Financial Information Act Return. Project-specific information, such as the Integrated Electricity Plans and Revenue Requirement Application decisions, is also posted.
In addition, we require individuals and companies who conduct business with us to use similar high standards of conduct.
Code of Conduct
Financial Information Act Return
- Financial Information Act Return (to March 31, 2020) [PDF, 4.3 MB]
- Financial Information Act Return (to March 31, 2019) [PDF, 1.5 MB]
- Financial Information Act Return (to March 31, 2018) [PDF, 5.2 MB]
- Financial Information Act Return (to March 31, 2017) [PDF, 4.6 MB]
- Financial Information Act Return (to March 31, 2016) [PDF, 2.0 MB]
- Financial Information Act Return (to March 31, 2015) [PDF, 1.6 MB]
- Financial Information Act Return (to March 31, 2014) [PDF, 1.9 MB]
- Financial Information Act Return (to March 31, 2013) [PDF, 1.4 MB]
- Financial Information Act Return (to March 31, 2012) [PDF, 5.5 MB]
- Financial Information Act Return (to March 31, 2011) [PDF, 9.0 MB]
- Financial Information Act Return (to March 31, 2010) [PDF, 5.2 MB]
- Financial Information Act Return (to March 31, 2009) [PDF, 1.8 MB]
- Financial Information Act Return (to March 31, 2008) [PDF, 752 KB]
- Financial Information Act Return (to March 31, 2007) [PDF, 780 KB]
- Financial Information Act Return (to March 31, 2006) [PDF, 573 KB]
- Financial Information Act Return (to March 31, 2005) [PDF, 950 KB]
- Financial Information Act Return (to March 31, 2004) [PDF, 548 KB]
- Financial Information Act Return (to March 31, 2003) [PDF, 1.1 MB]
- Financial Information Act Return (to March 31, 2002) [PDF, 1.2 MB]
Mandate and expectations of our shareholder
- Government Mandate Letter (2019/20) [PDF, 153 KB]
- Government Mandate Letter (2018/19) [PDF, 503 KB]
- Government Mandate Letter (2017/18) [PDF, 436 KB] (revised September 2017)
- Government Mandate Letter (2017/18) [PDF, 252 KB]
- Government Mandate Letter (2016/17) [PDF, 1.0 MB]
- Government Mandate Letter (2015/16) [PDF, 2.8 MB]
- Government's Letter of Expectations (2014/15) [PDF, 170 KB]
- Addendum [PDF, 310 KB]
- Government's Letter of Expectations (2013/14) [PDF, 446 KB]
- Government's Letter of Expectations (2012/13) [PDF, 206 KB]
- Shareholder's Letter of Expectations (2011/12) [PDF, 261 KB]
- Shareholder's Letter of Expectations (February 2010) [PDF, 1.5 MB]