LA8 Employee Health Services and Programs

Number

F2007

F2008

F2009

F2010

F2011

Return to Work
New Referrals

80

125

122

252

411

Cases Closed

101

104

127

247

478

Duty to Accommodate Opened

12

24

21

12

25

Management Consults/Training

0

0

0

0

0

Total Caselist

77

122

105

136

187

Employee Family Assistance Program
Employees Accessing Program

502

630

800

977

926

Percentage of Total BC Hydro

14%

15%

17%

18%

17%

Family Members Accessing Program

144

153

229

210

180

Respectful Workplace (Number)
New Cases

47

29

40

69

78

Consults with Respectful Workplace Coordinator

112

204

224

359

310

Physiotherapy *
New Clients

126

149

298

205

NA

Treatments (2003 includes ABSU)

810

1,147

1,259

392

NA

Health Promotion and Screening
Health Workshop Participants

2,113

2,560

2,316

1,841

2,266

One on One Fitness / Wellness Consultations**

146

39

94

59

0

Employee Health Consultations

195

163

306

235

112

Employee Health Screenings

913

786

951

768

743



Accenture Business Services for Utilities (ABSU) provides the vast majority of Employee Health and Promotion Services. Under the Amended Master Service Agreement signed by both BC Hydro and ABSU, costs for this service are bundled with other HR Services provided by ABSU. Provisions of Employee Health Services remains consistent with previous years although the relative mix and focus of programs continues to change.

* Physiotherapy is fee for service as of July 2009.
** One on One Fitness Consultations / Health Coaching program have been discontinued.