Peak saver trial
Join the trial
We're looking for participants to join the Peak Saver trial, where we'll be exploring ways to help our customers shift their energy used during busy, peak times. It's free to participate and you could earn up to $30 or more in bill credits.
To participate in the trial, you'll need to have a MyHydro account. If you don't have one, sign-up here.
Why should I participate?
Winter is here and so is the cold weather. As the temperature drops, the demand for electricity rises. During peak times of the day when everyone is at home, doing laundry, cooking and trying to stay warm, energy usage is at its highest. This puts a greater strain on our system. By participating in this trial, you can help us manage high demand at peak times by helping us find new ways to shift energy usage outside of these periods.
How does it work?
We'll notify you of an upcoming Peak Saver event at least 24 hours in advance. Your email will contain the date and three hour time frame of the event.
Shift your electricity usage
Shift energy-heavy activities, such as doing laundry or watching TV, to outside of the Peak Saver event time listed in your event notification.
You'll receive your results within 72 hours after the event. If you were successful, we'll give you $1 for every kWh shifted. Credit will appear on your bill within one to two billing cycles.
When are events called?
Peak Saver events can occur on any day of the week, with each event lasting no more than 3 hours at a time. Although rare, we may occasionally call more than one event in a day - which means you’ll have double the chance to earn additional bill credits.
These events will typically occur on cold weekday evenings during the trial period, when everyone comes home, laundry gets done, dinner gets cooked and demand to our system is high.
How we calculate your reward
We use your historical data in order to predict what your typical energy usage would be during the scheduled event hours. We call this average usage your baseline. Following the event, we'll calculate the difference between your baseline and the amount of electricity you actually used during the event in order to calculate the number of kilowatt hours successfully shifted.
Register for the trial
Register below for Peak Saver. To participate in the trial, you'll need to have a MyHydro account. If you don't have one, please sign up here.
You can opt-out at any time and there's no penalty for not shifting your electricity usage or using more electricity than your calculated baseline.
If you have questions, please connect with us by email and include your account number and account holder name.