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    • Prepare your business for an outage
  • During a power outage
    • How power is restored
  • Planned outages
  • Working near power lines
    • Electrical safety training courses for workers
  • Safe distance from downed power lines
    • Outdoor safety and BC Hydro sites
  • Electricity safety at home
    • Safety at home
    • Protect your electronics
    • Electrical safety for kids
  • Motor vehicle accidents involving power lines
  • Vehicles with high loads
  • Earthquakes, wildfires, and floods
  • Evacuation resources and preparedness
  • Our wildfire prevention work
  • Trees and plants on your property
  • How we manage trees near our system
  • Staying safe around overhead lines
  • Electric and magnetic fields from power lines
  • What the health experts are saying
  • Research and resources on EMF
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    • Join Team Power Smart
  • Billing & payments
    • Get to know your bill
      • Go paperless with your BC Hydro bill
      • Looking into a high bill
    • Track and manage your electricity use
      • Time-of-day usage tracking tips
      • How to do a breaker test
    • Late payment and disconnection
      • Non-payment disconnections in winter
      • Get your service reconnected
    • Ways to pay your bill
      • Trouble paying your BC Hydro bill?
    • What you should know as a BC Hydro customer
    • B.C. electricity affordability credit
  • Moving
    • Move or cancel your service
    • New BC Hydro customers
  • Electrical connections
    • Connection requests
      • Express connections
      • Design connections
    • Technical info for engineers, contractors & developers
      • Overhead & underground connections requirements
      • Distribution Technical Standards & Guides
      • Contractor authorizations & permits
      • Customer-owned poles
      • Preparing your site for connection services
      • Electrical service connection forms & guides
      • TSBC information sharing agreement
    • Specialized connection services
      • Large load connections
      • Transmission generator interconnections
      • Distribution generator interconnections
      • Self generation
      • Attaching to BC Hydro poles, towers and ducts
      • The B.C. advantage for growing business
    • Customer equipment maintenance & isolations
      • Customer equipment maintenance
      • Voltage conversion
    • Large load connections
      • Emerging industries connections
    • Customer connections process improvements
    • Electrical services we offer
  • Electricity rates & energy use
    • Electricity rates
      • Residential rates
      • General Service Business Rates
      • Fleet Electrification Rates
      • Irrigation Rate
      • Transmission Rates
      • Street Lighting Service Rates
      • Power factor and your bill
      • Industrial electrification rates
      • Non-integrated areas
    • Electricity meters
      • Radio frequency
      • Security and your privacy
      • Meter types, access, and replacements
    • Access your building or strata's electricity use history
      • Request peak load data
    • Understand your home's electrical capacity
  • Get help
    • Business resources
  • Residential
    • Tips and technologies
      • Electronics
      • Generation
      • Heating & cooling
      • Kitchen
      • Laundry
      • Lighting
      • Water
    • Rebates & free programs
      • Rebates for home renovations
      • Deals on energy-efficient products
      • Free programs based on income
      • Offers for remote communities
      • Peak Saver
      • Rebates for solar panels and battery storage
      • Condo and Apartment Rebate Program
    • Building or buying a home
      • High performance, energy efficient homes
    • Building & renovating
      • Get an EnerGuide Home Evaluation
      • Understanding your home as a system
    • Energy concepts, explained
      • The benefits of an electric home
    • Tools & calculators
      • Heat pump cost calculator
      • Appliance cost calculator
      • Power Smart Shop
      • HydroHome app
    • Join Team Power Smart
    • Buildings we love
  • Business
    • Programs & incentives
      • Strategic energy management
      • Demand response for business
      • Buy and upgrade equipment
      • Electrification
      • New construction
    • Energy-efficient technologies & tips
      • Compressed air systems
      • Fan & pump systems
      • Harmonics & power quality
      • Heating & cooling
      • Lighting systems
      • Refrigeration
      • Solar panels and battery storage systems
    • Tools & resources
      • Energy efficiency benchmarking
    • Track your business' electricity use
  • Electric vehicles in B.C.
    • Owning & buying an EV
      • Why drive an EV?
      • EV technologies and types
      • Cost of owning an EV
      • Buying a new EV
      • Buying a used EV
      • Vehicle-to-everything
    • Charging your EV at home
      • Home EV charger options
      • Installing EV charger at home
      • Installing EV charger at multi-unit residential building
      • EV charging and your electricity bill
      • Metering and billing options
    • Public EV charging
      • How fast your EV can charge
      • Our fast charging network
      • Charging rates & roaming
      • Charging help centre
      • Trip planning & public charging
    • Rebates & incentives
      • EV incentives in B.C.
      • EV chargers eligible for rebates
      • Rebates for single-family home chargers
      • Rebates for multi-unit residential building chargers
      • Rebates for workplace chargers
      • Charger rebate top-ups
    • EV news and resources
    • EV resources for industry
      • Electric fleets
      • Electric forklifts
      • Planning our EV network
      • Installing a charger at work
      • Industry resources for EV fast charging
      • Industry resources for EV Level 2 charging
  • Indigenous communities
    • Programs for Indigenous Governing Bodies
      • Energy assessment funding
      • Energy efficiency retrofit incentives
      • Heating system maintenance rebates
      • Basic energy saving measures
    • Solar panel and battery storage rebates for Indigenous communities
  • Stratas and housing providers
    • Condo and rental building offers
      • Rebates for whole-building upgrades
      • Solar panel and battery storage rebates
      • Resources
    • Social housing building offers
      • Social Housing Energy Savings Program
      • Solar panel and battery storage rebates for social housing
  • Innovation demonstrations, and research
    • Active innovation demonstrations
    • Partnership opportunities
  • Stories & features
    • 2026 stories & features
    • 2025 stories & features
    • 2024 stories & features
    • 2023 stories & features
    • 2022 stories & features
    • 2021 stories & features
    • 2020 stories & features
  • Media centre
  • Projects
    • Willoughby Substation in Clayton
    • Vancouver, Coast & Mountains
      • La Joie Dam Improvement Project
      • Surrey Langley SkyTrain
      • West End Substation
    • Vancouver Island
      • Campbell River System Upgrades
      • Victoria to Esquimalt Cable Replacement Project
      • Victoria to Saanich Cable Replacement Project
    • Columbia / Kootenays
      • Walter Hardman Project
    • Northern B.C.
      • North Coast B.C. electrification
      • Prince George to Terrace capacitors project
      • Site C Project
    • Thompson / Okanagan
      • Westbank Substation upgrade project
      • West Kelowna Transmission Project
      • Wilsey Fish Passage Project
    • View all projects
  • Operations
    • Right of Way management
      • Compatible use application form
      • Pollinator corridors under power lines
      • Rights of Way guidelines
      • Transmission line relocation
    • Our facilities
      • Columbia Region
      • Lower Mainland and Coast
      • Peace Region
      • Vancouver Island
    • Thermal Generation
    • Dam safety
      • Seismic hazards & our dams
      • Dam safety reports
      • Dam safety FAQ
    • Transmission
      • Transmission planning
      • Transmission scheduling
      • Transmission system
    • Water, flows and reservoirs
      • Hydrometeorologic data
      • Reservoir levels
      • Reservoir discharges
    • Importing and exporting power
  • Regional reports & programs
    • Community ReGreening program
    • Report graffiti on our equipment
    • Decorative wraps on BC Hydro equipment
      • Decorative wrap application
    • Power Smart Champions
  • Indigenous relations
    • Opportunities with BC Hydro
      • Employment and scholarships
    • Advancing reconciliation
  • Youth & education
    • Power Smart for Schools
  • Community giving
    • Grants for community groups
    • Scholarships and awards
    • Employee giving
    • BC Hydro Power Pioneers
  • Recreation areas & visitor centres
    • BC Hydro Visitor Centres
    • Vancouver Island
      • John Hart
      • Puntledge River
      • Upper Campbell Reservoir
    • Lower Mainland
      • Buntzen Lake
      • Buntzen Lake Trails
      • Hayward Lake
      • Jones Lake
      • Ruskin Dam
      • Stave Falls Visitor Centre
      • Stave Lake
    • Southern
      • Arrow Lakes Reservoir
      • Bridge River
      • Kootenay Canal
      • Pend d'Oreille
      • Revelstoke Dam Visitor Centre
      • Shuswap River
    • Northern
      • Alexander Mackenzie's Landing
      • Clayton Falls
      • W.A.C. Bennett Dam Visitor Centre
      • Williston Reservoir
  • Local government support
    • FAQs for local governments
    • Small-scale, multi-unit housing guide
    • Local government collaborations
    • Sustainable communities program
      • Resources and projects
      • Newsletter
  • Careers
    • Current job opportunities
    • Apprenticeships, training, and co-ops
      • Apprenticeships
      • Pre-apprentice programs
      • Engineers-in-training program
      • Co-operative educational program
      • Technologist trainee program
      • Tour guides
    • Employee benefits
    • Indigenous professionals in development
    • Customer service roles
    • Career centre tips
    • Careers FAQ
  • Connect to our grid
    • North Coast Expression of Interest
    • New business
  • Sell clean energy
    • Independent power projects
    • Electricity purchase agreements
    • 2025 RFEOI for Capacity
      • Questions and answers
    • 2025 Call for Power
      • Documents
      • Engagement
      • Questions and answers
      • The Participants
    • 2024 Call for Power
      • Background and development
      • Call documents
      • Questions and answers
      • The Participants
    • Closed offers
      • Haida Gwaii - RFEOI
      • Feed-In Tariff
      • Community-Based Biomass Power Call RFQ
      • Bioenergy Phase 2 Call RFP
      • Clean Power Call
      • Bioenergy Phase I Call RFP
      • F2006 Open Call for Power
      • Standing Offer Program
      • Micro-SOP for First Nations and Communities
    • Remote community renewable energy projects
  • Suppliers
    • Bid opportunities
    • Doing business with BC Hydro
      • Safety information for contractors
      • Cybersecurity requirements for suppliers
      • Training information for contractors
    • Indigenous procurement
    • Registered civil contractor list
      • Request to join the registered civil contractor list
    • Invoicing and payments
  • Alliance of Energy Professionals
    • Membership benefits
    • How to apply
      • Consulting engineers
      • Contractor membership
      • Distributor membership
      • Become an affiliate
      • Hire an Alliance member
    • Program information
      • Alliance incentives info
    • News & features
  • Power outages
    • Outage map
    • Outage list
    • Power outage & storm safety
      • Prepare your home for an outage
      • Prepare your business for an outage
    • During a power outage
      • How power is restored
    • Planned outages
  • Electrical safety
    • Working near power lines
      • Electrical safety training courses for workers
    • Safe distance from downed power lines
      • Outdoor safety and BC Hydro sites
    • Electricity safety at home
      • Safety at home
      • Protect your electronics
      • Electrical safety for kids
    • Motor vehicle accidents involving power lines
    • Vehicles with high loads
  • Emergency preparation
    • Earthquakes, wildfires, and floods
    • Evacuation resources and preparedness
    • Our wildfire prevention work
  • Trees and plants near power lines
    • Trees and plants on your property
    • How we manage trees near our system
    • Staying safe around overhead lines
  • Power lines and your health
    • Electric and magnetic fields from power lines
    • What the health experts are saying
    • Research and resources on EMF
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