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Claim for damages form

Damage claims resulting from the following events are typically not eligible for compensation from BC Hydro or its contractors:

  • Severe weather conditions
  • Fallen trees/branches
  • Animal contact with our equipment
  • Motor vehicle accidents
  • Unexpected equipment failure
  • Power surges or voltage issues

If you still feel you have a claim with BC Hydro, please provide your contact information and details of the incident in the form below.

You can also submit your claim by mailing in the claim for damages form [PDF, 85 KB].

Some mandatory fields were not filled in or are incorrect, please see below.

Fields marked with * are required.

Claimant information

Mailing Address

Details of the incident

(yyyy-mm-dd)

(e.g. 2:30 p.m. or mid-afternoon)

 

Location of Incident (if different from address above)

In as much detail as possible, in the text box below please describe the incident leading to the cause of the damage or loss. If known, include names of any BC Hydro employees or contractors involved in the incident or any witnesses, including their contact information.

If you require more space, please use this text box for
additional details.

Do not throw away damaged items until a decision has been made. BC Hydro may request items for inspection to validate your claim as part of its assessment.

If you have auto or property insurance, you may want to contact your agent or broker to find out if your losses are covered. They may be able to process your claim quicker and provide full replacement costs. Please note that BC Hydro only pays the depreciated value of your losses.

In order to submit your claim online, the above business / personal information is required. By selecting Submit, you are agreeing to BC Hydro collecting and using this information for the sole purpose of reviewing and processing your claim using this form. Missing information may delay the processing of your claim. All claims will be researched and assessed and decisions will be provided in writing.

After completion of filing the on-line claim, please click the Submit button below. You'll receive an email notification once we have received your on-line claim; otherwise, your claim was not successfully submitted to BC Hydro.

BC Hydro offers these online facilities in furtherance of its mandate under the Hydro and Power Authority Act and the BC Hydro Electric Tariff regulated by the BC Utilities Commission under the Utilities Commission Act. If you have questions about the collection of your personal information as described in this notice, please contact BC Hydro Customer Service at 1 800 BCHYDRO (1 800 224 9376).