Heat pump water heater rebates for condo and apartment units
Improve the energy efficiency of your condo or apartment by upgrading to an electric heat pump water heater. Heat pump water heaters are more energy efficient than traditional electric water heaters, which can help you reduce your electricity bills.
We’re offering these heat pump water heater rebates as part of our Condo and Apartment Rebate Program.
Rebates available
| Product | Rebate |
|---|---|
| Heat pump water heater | $1,000 |
Eligibility
To be eligible for a rebate for replacing your unit’s electric water heating system with a heat pump water heater, you need to meet these eligibility requirements:
- General eligibility requirements for the Condo and Apartment Rebate Program.
- Eligibility requirements for the heat pump water heater rebate.
- Product requirements.
- Installation requirements.
We’ve summarized these requirements below. For complete eligibility and program details, see our program eligibility criteria and terms and conditions [PDF, 114 KB].
- Home must be a unit in a purpose-built rental, strata condominium, or equity co-op building, in one of the following types of residential buildings:
- Low- and high-rise apartment buildings.
- Stacked townhome buildings.
- Multiplexes with six or more units.
- Home must be a year-round primary residence.
- The unit must have a residential account with BC Hydro or the City of New Westminster.
- Utility accounts must be in the name of the resident and/or homeowner or in the name of a strata corporation. If you’re not the account holder, you must have a complete utility account holder consent form [PDF, 132 KB].
The following types of homes are not eligible for this offer:
- Single-family homes (detached dwelling) and secondary suites in a single-family home (detached dwelling).
- Mobile homes.
- Duplex, triplex, row home or side-by-side townhomes.
- Multiplex with up to five units.
- The existing water heater being replaced must be electric and the primary water heater for the unit.
- The new heat pump water heater must:
- Replace an existing hard-wired electric resistance hot water heater.
- Have electric back-up or supplemental electric heating, if applicable.
- Be installed with appropriate venting as not to create unwanted cold spots.
The new water heater must be listed in Tier 2 or higher on the Northwest Energy Efficiency Alliance (NEEA)’s Advanced Water Heater Specification Qualified Products List [PDF, 675 KB] for residential heat pump water heaters.
- All upgrades must be installed by a licensed contractor with a GST number and a valid B.C. business license for the trade applicable to the upgrade being installed. Self-installations are not eligible.
- Emergency replacement of broken electric heat pump water heater or existing electric heat pump water heater is not eligible.
How it works
- Review the eligibility criteria to ensure you and your project will qualify.
- Work with your contractor to get a quote for a heat pump water heater product and installation that would meet the eligibility requirements. We recommend getting at least three quotes.
- Get approval from your strata or equity co-op board for the project. This isn’t applicable to market rental suite owners.
- Once you’re ready to move forward, start your application by requesting a pre-approval code online. You should hear back within about five business days.
- Proceed with your water heater installation and pay your contractor.
- Come back and submit your rebate application online within six months of pre-approval. You’ll need your pre-approval code and the required documents.
Request a pre-approval code
To take part in this program, you’ll need to receive pre-approval before starting your project. The pre-approval process checks that you meet the general eligibility criteria and secures the portion of rebate funding for you for a limited time.
Request pre-approval once you have a quote and approval from your strata or equity co-op board.
Pre-approval codes are valid for six months. If you haven’t applied for a rebate within that period, the code becomes invalid, and you can request a new one.
Returning customers: Complete your application
After your heat pump water heater is installed and you’ve paid your contractor, come back and submit your rebate application. You need to apply within six months of receiving the pre-approval code.
Already applied? Check your application status.
Required documentation
When returning to complete your application, you’ll need:
- A valid pre-approval code from us. You would have received this via email.
- Your electric utility account number. You can find this on your bill.
- Paid invoice(s) showing proof of full payment. View a sample invoice [PDF, 114 KB].