Outage conditions
Report an outage
Lost power? Check the outage map to see if we're aware of the outage. If your outage isn't shown, call 1 800 BCHYDRO (1 800 224 9376) or *HYDRO (*49376) on your mobile or log in to report it online.
See our outage status definition list to learn what the status of your outage means.
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Okanagan / Kootenay
Storm damage and wildfire smoke have impacted our transmission and distribution system, leaving residents in Radium Hot Springs, Golden, Invermere, Canal Flats, Parsons and surrounding areas without power. Crews have now been granted access to the area and are working to restore power by midnight. Once lines are re-energized, additional outages may be identified. Our crews are prepared to respond quickly to any issues that arise and will continue working until power has been restored to all customers who can be safely reconnected. We will provide updated estimated times for restoration on our outages page as work progresses.