Outage conditions
Report an outage
Lost power? Check the outage map to see if we're aware of the outage. You can also download the BC Hydro app to see outage information specific to your home.
If your outage isn't shown on the map or in the app, call 1 800 BCHYDRO (1 800 224 9376) or *HYDRO (*49376) on your mobile or log in to report it online.
See our outage status definition list to learn what the status of your outage means.
Downed power line? Report to 911
A downed or damaged power line is an emergency. Always consider the line live even if it isn't sparking, smoking, or making a buzzing sound. Stay back 10 metres (the length of a bus) and report to 911.
All times listed are Pacific Time
Latest updates available for:
Last updated:
Vancouver Island, North
The Village of Zeballos remains without power due to weather conditions that have prevented helicopter access needed to make repairs. Specialized equipment must be transported by helicopter due to the remote location and challenging terrain. Crews are completing as much preparation work as possible ahead of repairs and will access the site when conditions allow them to do so safely. The estimated restoration time is unknown. We understand how difficult this extended outage is for affected customers. We'll share updates as more information becomes available.