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Online accounts and other functions currently unavailable

We're currently experiencing technical issues with MyHydro and other account functions and you'll be unable to log in to your account. If you need to move your service, report a payment, or make changes to your account, please call our customer team at 1 800 BCHYDRO (1 800 224 9376) and they can assist you.

Notice: Clear your browser to access electric vehicle (EV) charger rebates

We're currently working to address a technical issue with the EV charger rebate application. If you are attempting to access the application, please clear your browser’s cookies and cache and go to the page again.