Invoicing and payments

Transmission towers on Pine Pass, 200 km north of Prince George.

An efficient invoicing and payment process

As part of our work to strengthen relationships with suppliers, we offer an eCommerce tool to manage transcations online. It's the most efficient way to ensure you're paid on time.

Need help? See our video tutorials.

Electronic transactions help us pay you on time

What is eCommerce?

eCommerce is a tool for the electronic exchange of business documents, including purchase orders, contract orders, confirmations and invoices. BC Hydro uses Ariba for electronic transactions, helping suppliers receive invoice payments faster.

Suppliers will not pay a fee for transacting with BC Hydro through Ariba.

What are the benefits of eCommerce?

  • Increased on-time payments
  • Ability to track invoices and orders online
  • Reduced invoice exceptions
  • Paperless and environmental friendly
  • Early Payment Offers

Who can use BC Hydro's eCommerce tool?

All BC Hydro suppliers with purchase orders and contract orders are required to join the eCommerce program.

What do you need to start eCommerce?

All you need is a computer with Internet access.

Where do I sign up?

If you're a BC Hydro supplier with a contract or purchase order, please contact the eCommerce Team at eCommerce@bchydro.com or call the Program Manager at 604 528 2212. Provide the details of the person who has the authority to accept the Trading Relationship Request (TRR).

The TRR will follow shortly after this. Accepting the TRR means you agree to Ariba's terms and conditions to connect with BC Hydro.

Disclosure of business information – By becoming a user of the Ariba Network, you would consent to the disclosure of any personal or business-related information you post on the Ariba Network outside of Canada. While the majority of electronic invoices from the Ariba Network contain no personal information, some invoices associated with individuals may contain personal information such as pricing/rates. The disclosure and storage of personal information in the Ariba Network is permitted under the FOIPP Act, Section 33.1(1) (i.1)

Where do I get more information?

  • Contact the eCommerce team: ecommerce@bchydro.com or call the Program Manager at 604 528 2212 if you want to participate or receive more information about BC Hydro's eCommerce program.
  • If you have a technical issue with Ariba (our eCommerce tool), call 1 412 222 6153

Canadian suppliers

All invoice payments to Canadian suppliers with a Purchase Order (PO) or Contract Order (CO) are made by direct deposit using EFT. A Direct Deposit Application Form is included in contract documents for suppliers not yet paid by BC Hydro via EFT. Suppliers will receive a remittance advisory when a payment is made.

For existing contracts, current payment methods will continue to be in effect. To change EFT information, get a Direct Deposit Application Form by contacting the buyer listed on your PO or the analyst listed on your CO.

International Suppliers

Invoice payments to international suppliers are made by wire transfer, bank draft or cheque at BC Hydro's discretion.

Other options

Invoicing via email

Email to: BCH-InvoicesforPayment@absu.accenture.com;

  • Submit in PDF format only.
  • Maximum five invoices per single email. One invoice per PDF.
  • A confirmation e-mail will be sent upon receipt by the Accounts Payable mailbox. It's the responsibility of the supplier to resubmit any emails that prompt a non-delivery notice.
  • Submit only invoices to this e-mail address.
  • Send any supporting documents to your BC Hydro business contact.
  • Don't send duplicate hard copy or soft copy invoices in any manner. Should a need arise to submit an invoice copy, ensure it is clearly labelled COPY.
  • Incomplete invoices will be returned by email.
  • Include contact name and email address.

Invoice requirements

Your invoice must include the following:

  • Addressee, which must be BC Hydro Accounts Payable;
  • BC Hydro Order Number: Purchase Order # (PO #) or Contract Order # (CO #):
    • For Blanket Contract Orders (BCO) or Blanket Purchase Orders (BPO) a release number must be included;
    • Reference only one (1) order per invoice;
  • GST Registration Number;
  • Invoice Number;
  • Total Invoice Value with taxes clearly identified: If applicable, include quantity and unit price;
  • Contact name and email address.

Download Instructions for Submitting Supplier Invoices to BC Hydro Accounts Payable [PDF, 180 KB]

Invoicing via mail

Mail hard copy invoices to:

BC Hydro Accounts Payable
6911 Southpoint Drive,
Burnaby, B.C.
V3N 4X8

  • Submit only invoices to this address.
  • Submit any supporting documents to your BC Hydro business contact.
  • Don't send duplicate hard copy or soft-copy invoices in any manner. Should a need arise to submit an invoice copy, ensure it is clearly labeled COPY.
  • Incomplete invoices will be returned.

Invoice requirements

Your invoice must include the following:

  • Addressee must be BC Hydro Accounts Payable;
  • BC Hydro Order Number: Purchase Order # (PO #) or Contract Order # (CO #)
    • For Blanket Contract Orders (BCO) or Blanket Purchase Orders (BPO) a release number must be included;
    • Reference only one (1) order per invoice.
  • GST Registration Number;
  • Invoice Number;
  • Total Invoice Value with taxes clearly identified. If applicable, include quantity and unit price;
  • Contact name and e-mail address.

Download Instructions for Submitting Supplier Invoices to BC Hydro Accounts Payable [PDF, 180 KB]

Video tutorials

Unfamiliar with our online invoicing and payment tools? Please use our videos below – viewed via the full-screen option – to help you through four basic processes:

Invoice against contract orders

Invoice against contract payment authorizations

Acknowledge purchase orders

Invoice against purchase orders