Electrical safety
If it's down, it's a danger. Stay back at least 10 metres and dial 911.
Down.
A downed line may be on the ground or caught in a tree. Wherever it's landed, it can be a danger to yourself and others.
Can you can identify a downed line when you see it? See more examples so you're prepared if you encounter one.
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Danger.
To be safe, shuffle (don't walk or hop) 10 metres away from a downed wire.
If you are near a downed line due to a motor vehicle accident with a power pole there's a few more steps to follow to keep you safe.
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Dial.
If you see a downed line, call 911 as soon as you can. Why 911? Emergency services can dispatch a team immediately to secure and keep your area safe, and will contact us right away.
Get more information about power outages, electrical safety, and trees & power lines.
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What everyone needs to know about downed power lines
More about electrical safety
Tree trimming near power lines
Trees can become conductors of electricity. Keep yourself and any tools you're using at least 3 metres away from power lines when doing yard work.
Motor vehicle accidents involving power poles
If you're involved in a car accident with a power line or power pole, never touch your car and the ground at the same time.
Electrical contact and accidents
Electrical current can travel through people, along the ground and through water. What to do when accidents occur, including when vehicles hit power poles.
At-home electrical safety
Cords, plugs and fuses can be a hazard if used incorrectly. Have a fire extinguisher approved for an electrical fire and know device safety ratings. Keep electrical devices out-of-reach of kids.
Safe distance from power lines
If you come across a downed or damaged line, stay back at least 10 metres and dial 911. Stay back at least 3 metres when working near power lines at your home.
Electrical safety for tradespeople and first responders
Coming into contact with power lines on the job can injure or even kill you. Don't let a mistake or accident keep you from coming home safe.
