Request New Service

Need a new account? You've come to the right place.
If you simply need to make changes, please modify your existing account.

Have Questions?

  • Please see the Common Questions, which may answer some of your questions.
  • For help, click on the question mark icon ? beside specific questions it to bring up a popup information window.

Before You Start

  • Requests may take two business days to process, so if you're in a hurry please call us.
Residential Account Application
Business Account Application
You have selected to apply for a residential account.
Please choose one of the following methods of applying for a new BC Hydro account:

Security deposit
?
Credit check
?
Letter of reference
?
I have had an account in my name with BC Hydro in the last 2 years. Please attempt to lookup my previous account history.
 
Email address
(required for online application)
In Greater Vancouver, call: 604 224-9376.
Other areas, call toll free: 1 800 BCHYDRO (1 800 224-9376).

Representatives are available Monday to Friday, 7:00 a.m. to 8:00 p.m. and Saturday, 9:00 a.m. to 5:00 p.m. (Pacific Time).
 
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