Moving

Moving your BC Hydro service is easy

You've found a new home. Now leave the complicated stuff to us. To start, move or stop your service online, you will need:

> Your new address and phone number
> If you're renting, your landlord's name and phone number

New BC Hydro customers

To start your first service, create a BC Hydro Profile (or log in if you already have one) and select 'Set up a new service'. ?


Existing customers

To Add an additional service, log in or register your existing account and select 'Set up a new service'.

To Move your service, log in or register your account and select 'Move your service'.

To Stop your service, log in or register your account and select 'Cancel your service'.

BC Hydro charges $12.40 + HST to set up service at a new location. This fee will appear on your first bill.

 

 

Go to your account

Not a residential customer?

For commercial properties, new construction, farms and other residential customer exceptions ? please call:

  • Greater Vancouver – 604 224 9376
  • Other areas – 1 800 BCHYDRO (1 800 224 9376)