Score Out of Five

	2002 (CY)	F2003	F2004	F2005	F2006
BC Hydro	no data	3.62	3.73	3.61	3.69
WorkCanada Benchmark	3.88	3.88	3.88	3.69	3.69

The Employee Commitment Index is scored from composite answers to eight questions posed in the annual Employee Survey which provide a reliable measure of employees' commitment to their work and to the company. The survey, for the second time, took a full census of the employee population and was web-enabled. The result was a 74 per cent response rate (up from 70 per cent last year).

BC Hydro's Productive Engagement score is 3.33 (WorkCanada Benchmark is 3.40). This is the first year BC Hydro's employee survey has measured Productive Engagement, but this will be our measure going forward. ECI simply shows employees' intention to stay (which we already know is strong at BC Hydro), whereas productive engagement shows how employees are engaged (have the motivation, resources, alignment and capability) to do their work well.