We matched your question or search term to:
How do I get MyHydro help?
If you forgot your MyHydro password, enter the email address and security answer you used to create your profile, and we’ll send an email with a link to reset your password.
If you aren’t receiving email notifications:
- Check your spam or junk folder and mark BC Hydro emails as safe, trusted or not spam
- Add BC Hydro to your safe senders list
If you have a question about online billing, take a look at our online billing page.
If you’re still having trouble with MyHydro, contact BC Hydro Customer Service at 1 800 BCHYDRO (1 800 224 9376). Some of our busiest call times are Monday through Friday between 9 a.m. and noon, and 4 p.m. to 6 p.m. You may have a shorter wait time if you give us a call outside of these times.
Our site search found the following matches:
... News. Jul 3, 2014. Smart meters help customers save via MyHydro. At $100 M underhttps://www.bchydro.com/news/conservation/2014/smart-meters-help-customers-save-via-myhydro.html - 28k
budget, smart meters enable new conservation tools for customers. ...
... Heating can be another big cost that changes with the calendar. Use MyHydro to helphttps://www.bchydro.com/news/conservation/2014/myhydro-small-business.html - 29k
determine how much heating and cooling can affect your electricity costs. ...
... Stories & Features. Oct 2, 2017. One visit to MyHydro a month can help yourhttps://www.bchydro.com/news/conservation/2017/track-and-save-for-businesses.html - 37k
business save. What do coffee and electricity have in common? ...
... Sarah Herb suggests customers approach tracking electricity use just like trackinghttps://www.bchydro.com/news/unplug_this_blog/2015/myhydro-tracking-tools.html - 31k
fitness goals, by using online tools from MyHydro to help keep energy-saving ...
... find ways to save. The tracking tools in MyHydro help you see how you'rehttps://www.bchydro.com/news/conservation/2013/power-smart-month-is-back.html - 29k
doing with your Power Smart goals. For example, you can: ...
... MyHydro: the customer portal on the bchydro.com website ... builders and developers arehttps://www.bchydro.com/news/conservation/2013/myhydro-home-builders-lead-customers-to-savings.html - 27k
building Power Smart new homes throughout BC These homes help contribute to ...
... Track your electricity use. Understanding how you use electricity can help you save. ...https://www.bchydro.com/powersmart/residential/smart_meters___conservation.html - 34k
If youre successful youll earn a $50 reward. Get tips to help you save. ...
... Use this convenient checklist [PDF, 431 KB] to help you manage the long list of ... Ithttps://www.bchydro.com/news/unplug_this_blog/2013/myhydro-moving.html - 25k
all starts with you creating a MyHydro Profile, which takes only a few ...
... Electricity Meters; Radio Frequency; Security and your privacy; Meter Choices. Gethttps://www.bchydro.com/youraccount/outageweb/report.do - 32k
Help. Home Accounts MyHydro Outage Resources Report an Outage ...
... If you already have an existing BC Hydro account, link it to MyHydro to managehttps://www.bchydro.com/accounts-billing/moving-electrical-connections/move-in-out.html - 35k
it online. A forwarding address. ... Need help with your bill? ...