Supplier contacts

Blue skies on Masset Diesel Generating Station.

Have a question? Need to reach us?

BC Hydro uses several tools to communicate with suppliers. This includes maintaining a list of frequently asked questions on our site, and making key contact information easy to find.

Key contacts for eCommerce suppliers

Issue Division Contact
Invoice and payment questions: Early Payment Offers (EPOs) and eCommerce set up
Accounts Payable Helpdesk

Ariba Network Account Issues and configuration

  • Need help setting up your account
  • You can't log into Ariba
  • You forgot your Ariba Password
Ariba Network Helpdesk
  • 1 844 392 8566


For questions related to a specific competitive bid process or contract, please contact the Procurement Contact or Contract Contact listed in the respective documents.