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What is your fax number?
BC Hydro no longer accepts faxes. To make changes to your account, log in to MyHydro.
If you don't have a MyHydro Profile, you'll need to create one to access your account.
If you need to talk to us, please contact BC Hydro Customer Service at 1 800 BCHYDRO (1 800 224 9376). Some of our busiest call times are Monday through Friday between 9 a.m. and noon, and 4 p.m. to 6 p.m. You may have a shorter wait time if you give us a call outside of these times.
Our mailing address is:
6911 Southpoint Drive
Burnaby, BC V3N 4X8
Our site search found the following matches:
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fact sheet [PDF, 59 KB] to help you on your way. Why we're eliminating fax. ...
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a week access your accounts anytime, without needing to fax or speak ...
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of information do you want to access? General information ...
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captures a large number of records, we may take longer to respond. ...
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to you by mail). Street. City. Province. Postal code. About your request. ...
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to your account information ... at all times, there are a number of external ...
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to reduce the number of pages. ... you can send documents by email instead of fax. ...
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photograph in ... partial or garbled computer or fax transmissions; technical ...
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Intervenor Status for Dave Humber and Bill Legrow. ... Need help with your bill? ...
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Transmission Service Fax Request Form ... in its Attachment K for a number of reasons ...