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How do I get MyHydro help?
If you forgot your MyHydro password, enter the email address and security answer you used to create your profile, and we’ll send an email with a link to reset your password.
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If you have a question about online billing, take a look at our online billing page.
If you’re still having trouble with MyHydro, contact BC Hydro Customer Service at 1 800 BCHYDRO (1 800 224 9376). Some of our busiest call times are Monday through Friday between 9 a.m. and noon, and 4 p.m. to 6 p.m. You may have a shorter wait time if you give us a call outside of these times.
Our site search found the following matches:
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electricity use history, call the Business Help Desk at 1 866 522 4713. ...
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building Power Smart new homes throughout BC These homes help contribute to ...
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all starts with you creating a MyHydro Profile, which takes only a few ...
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help you to ... Create a MyHydro profile and link your account to your profile. ...