A new online 'Hub' and a new capped incentive
Customers and Alliance members to connect with account and projects info
Starting October 1, 2017, the login pages for the Business Energy Saving Incentives program and Self-serve Incentive Program will take customers and Alliance members to a new home online.
Customers will use the Strategic Energy Management Hub to connect to their account information, consumption history, and previous projects for all sites managed by their company. They'll be able to start a project for any site, determine program eligibility and create the correct application. Additionally, customers can view and accept any proposals that you, the Alliance member, have sent them.
Email addresses to be used as user names
As we transition from using account numbers as user names, customers will be prompted to register or change to an email address.
For Alliance members, there will be no changes to your login information. But the program pages will be redirected to the Strategic Energy Management Hub.
Upon log in, you will be prompted to choose either the Business Energy Saving Incentives program or Self-serve Incentive Program. From there, everything will be the same as before.
We're always striving to make it easier for customers to participate in our programs, and Alliance members play a key role in delivering on that. The Strategic Energy Management Hub provides answers to the questions you're being asked now about customer accounts, program eligibility and projects past and present.
Capped incentive new to Self-serve Incentive Program
Industrial customers not currently participating in Strategic Energy Management will now be eligible to apply for a capped incentive in the Self-Serve Incentive Program.
The capped incentive has been developed to increase access to energy savings opportunities for customers who have not yet participated in Strategic Energy Management. Incentive amounts for projects will be $750 for lighting and $1,500 for compressed air.
"We understand that Alliance members always strive to make their customers understand the value of the most energy efficient upgrade options," states Robert Raymond, program manager at BC Hydro. "Cost is often a factor in choosing between options, and we understand that offering your customer an incentive could help make choosing the best option a little easier."
Industrial customers already involved in Strategic Energy Management continue to qualify for full Self-serve Incentive Program incentive funding for their lighting and compressed air projects.
How the capped incentive will work
To qualify, the customer site must consume more than or equal to 0.5 GWh, and projects must save a minimum of 50,000 kWh. Projects will also still be subject to randomly selected site inspections.
Accessing the capped incentive funding for your customers is simple, because we've kept the application process the same.
- Log in to the Strategic Energy Management Hub
- Identify an eligible site
- Start an application
- Enter required information
- Submit for pre-approval review
We understand this is a lot of information to process, so we invite you to attend one of two webinars we're hosting, September 26 and 28, 2017, both running just an hour from 8 a.m. to 9 a.m.