All medium-sized businesses moving to conservation rate in April

2017 update: BC Hydro electricity rates for Large General Service (LGS) customers and Medium General Service (MGS) changed as of April 1, 2017. LGS and MGS customers are all charged under simpler, flat rates with no tiered pricing for energy and demand charges.

The online Baseline and Forecaster tools are no longer required to estimate customer electricity costs and will be removed from MyHydro.

Learn more about the changes

As of April 1, 2013, all BC Hydro customers in the Medium General Service (MGS) rate class will be billed on the MGS Conservation Rate.

MGS accounts are those with annual peak demand between 35 and 150 kW of electricity. You can find your rate category on your BC Hydro bill.

There are about 17,000 customers in the MGS rate class.

"The first group of MGS accounts moved to the new rate very smoothly in April 2012," says Scott Tone, a project manager in BC Hydro's regulatory and rates group. "Now, all customers remaining on the MGS Interim Rate will be billed on the MGS Conservation Rate as of April 1, 2013."

The MGS Conservation Rate gives customers a credit on their bill when they reduce their electricity consumption below their historic baseline, or an additional charge if they consume more than their baseline. That means energy efficiency projects pay back faster, and benefit the bottom line more than they did previously.

Customers on the new rate structure can also access online tools that help explain baselines, and allow them to forecast energy costs. For customers who are moving in April 2013, the online tools will be available to them in late January.

"The feedback on the tools has been very positive," says Tone. "Customers appreciate how easy they are to use and how quickly they can forecast their energy charges."

Customers who will be moving to the new rate will receive letters from BC Hydro later this month. (For those MGS customers already on the Conservation Rate, there will be no change.)