Understanding your electricity use

How is electricity use measured?

Electricity use is the pace at which you use electricity multiplied by the time it's used for. You are billed for each kilowatt-hour you use. For example, a 100-watt light bulb left on for 10 hours would use 1,000 watt hours of electricity – also called a kilowatt hour (kWh). Learn more about your rate.

Track your electricity use online

The electricity use dashboard provides detailed information about your electricity use and billing information. Our online tracking tools allow you to view your detailed electricity use by the month, week, day or even hour – up to the previous day. Having this detailed information at hand helps you understand how your daily habits affect your electricity use (and your bill) and help you look for opportunities to save.

 

 

Electricity use at your home

Consumption data
  1. Your estimated cost of your electricity use from the beginning of the current billing period up until the previous day.
  2. The cost of electricity from the beginning of your billing period up to yesterday.
  3. The estimated cost of your electricity use at the end of the billing period if you continue using electricity at your current pace.
  4. Sign up for timely automatic email alerts and helpful reminders.
  5. Adjust the date range or time interval for your electricity use to view data from different time periods.
  6. View your electricity use in a chart or a table format.
  7. Compare your consumption to:
    1. Average outside temperature – based on the daily average temperature at the closest weather station.
    2. Similar homes nearby – based on average electricity use from at least 30 similar homes nearby.
    3. Step 2 average – The average daily Step 2 threshold if it was divided by the number of days in the billing period. If your electricity use is trending above this line, you will likely reach the Step 2 rate during the billing period.
    4. Last year's electricity use – compare your electricity use to the same period last year.
  8. Project your electricity use and estimated cost for the current billing period based on your usage patterns.
  9. Export your electricity use data to a spreadsheet-friendly Comma Separated Values (.csv) file compatible with Microsoft Excel.
  10. See the estimated cost of your electricity use for a particular day by hovering your mouse over a bar.

Electricity use for businesses (Small General Service rate)

Business customers with an annual peak demand less than 35 kW. Learn more about your rate.

Consumption data
  1. The total amount of electricity you have used from the start of your billing period up to yesterday. Learn more about your rate.
  2. Your estimated electricity use and the associated cost at the end of this billing period if you continue using electricity at the same pace.
  3. Sign up to receive SMS or email alerts:
    1. Set your electricity use threshold and receive an alert when you are halfway to your threshold and when you have exceeded your threshold.
    2. Receive a weekly or monthly report outlining your electricity use to date and your estimated costs for the current billing period.
  4. Select the time period you wish to see – like the current billing period or a specific date range – and a time interval – from yearly to hourly data.
  5. View your electricity use in a chart or a table format.
  6. Compare your consumption to:
    1. The average outside temperature based at the closest weather station.
    2. Last year's electricity use during the same time period last year.
  7. Export your data to a spreadsheet-friendly Comma Separated Values (.csv) file compatible with Microsoft Excel.
  8. See the estimated cost of your electricity use for a particular day by hovering your mouse over a bar. Click anywhere in the chart to see a more detailed view (i.e. from monthly to daily view).

Electricity use for businesses (Medium or Large General Service rate)

Medium General Service business customers have an annual peak demand between 35 and 150 kW and use less than 550,000 kWh of electricity per year. Large General Service business customers have an annual peak demand of at least 150 kW or use more than 550,000 kWh of electricity per year. Learn more about your rate.

Consumption data
  1. The total amount of electricity you have used from the start of your billing period up to yesterday. Learn more about your rate.
  2. Your estimated electricity use and the associated cost at the end of this billing period if you continue using electricity at the same pace.
  3. Your unique baseline for the current billing period based on your previous years' average electricity use.
  4. Shows your peak demand* for the current billing period. The 'show on chart' option will show an overlay so you can easily spot when you have reached a new peak.
  5. Shows the average power factor** of the current period. Select the 'show on chart' option to show an overlay and monitor the changes in your power factor over time.
  6. Sign up to receive SMS or email alerts for:
    1. When you are halfway to your baseline for the billing period and when you have exceeded your baseline
    2. Set your peak demand threshold and receive an alert when you have reached your threshold. The peak demand from your previous billing period is your default.
    3. Set your average power factor threshold and receive an alert when you are below your threshold.
    4. An email weekly or monthly report with your consumption to date, projected consumption costs, peak demand and average power factor for the current billing period.
  7. Select the time period you wish to see – like the current billing period or a specific date range – and a time interval – from yearly to five-minute interval data.
  8. You can view your electricity use in a chart or a table format.
  9. Compare your consumption to:
    1. The average outside temperature based on the closest weather station.
    2. Last year’s electricity use during the same time period last year.
  10. Export your data to a spreadsheet-friendly Comma Separated Values (.csv) file compatible with Microsoft Excel.
  11. See the estimated cost of your electricity use for a particular day by hovering your mouse over a bar. Click anywhere in the chart to see a more detailed view (i.e. from monthly to daily view).

* Peak demand is the highest rate of electricity usage for a period of time. On each bill, accounts are billed for their peak demand during the billing period.

** Power factor is a measure of efficiency and is the ratio of usable power (kW) to reactive power (kVar) in a circuit. It varies between 0 and 1, and is normally given as a percentage (1 to 100 per cent). We apply a power factor surcharge to business customer who power factor drops below 90 per cent. See video.

 

Electricity use for Net Metering customers

The consumption graphs show your net electricity flow, i.e. the electricity consumed (inflow) minus the electricity generated (outflow). When you generate more electricity than you consume, the net consumption will be shown as a negative value on the consumption graphs.

Learn more about your Net Metering rate.

Net consumption for the last 7 days