Underground Service Declaration
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BC Hydro collects your personal information in order to establish and maintain a service relationship with you and to improve the communications and services that we provide to you. BC Hydro may contact you from time to time in support of our relationship with you and in order to evaluate the services we provide our customers.
BC Hydro serves customers in accordance with the Electric Tariff regulated by the British Columbia Utilities Commission and in compliance with the Hydro and Power Authority Act.
If you have any questions regarding the collection of Hydro customers’ personal information, please contact Express Connect at 1 877 520 1355 to speak with a BC Hydro customer service representatives.