Payment Options

Online banking Most banks offer online banking and bill payment services. Visit your bank's website and select BC Hydro as a payee. You can also pay in person at your local branch.  
Electronic Funds Transfer Electronic Funds Transfer (EFT) is a convenient way for your company to make payments and avoid the time needed to create, process, and send multiple cheque payments. You must be a BC Hydro business customer in order to qualify. Request EFT by filling out and emailing a simple EFT request form [PDF, 26 KB].
Pre-authorized payments

Have your bills paid automatically from your bank account with a pre-authorized payment plan. You can enroll online or set up pre-authorized payments by mailing in the pre-authorized payments form. You'll need your bank account details (found on your cheques):

Set up payments online

Or mail in the pre-authorized payments form [PDF, 83 KB].

Equal payment plan To make equal payments each month, you can set up an equal payment plan. Your last 12 months of consumption determine your equal payment amounts. Set up equal payments
Pay by credit card

You can pay with your MasterCard using Paymentus, a third-party service that charges a fee for each payment you make. You can make a one-time payment, or set up recurring payments.

Please note that as of March 31, 2014, Paymentus no longer accepts Visa payments. You can still pay by Mastercard using Paymentus.

Visit the Paymentus website to pay with your credit card online.

To pay with your credit card over the phone, call Paymentus 1 877 543 8357

Pay by epost To have your bill sent to your Canada Post epost mailbox, log in to your epost account at epost.ca and select 'Add a new bill or statement' on the registration page. Log in to your epost account at epost.ca
Pay by mail

To pay by mail, send your cheque to our payment address:

Please do not mail cash or post-dated cheques.

BC Hydro
P.O. Box 9501 STN Terminal
Vancouver, B.C. V6B 4N1
Pay at a Service BC location Outside of the Lower Mainland, you can pay your BC Hydro bill by cash, cheque or debit at a Service BC location. See a list of the Service BC locations
Can't pay right now?

If you can’t pay before your bill is due, you may be able to make a one-time payment deferral. Payment deferrals are granted if the account is in good standing and all past payment arrangements have been met.  

If the amount owing is not paid by the due date on your bill, a late payment charge will be applied and your credit rating with BC Hydro may be impacted.

Defer a payment
Made a late payment? If you've made a payment after the due date, you can avoid disruption of your service by providing us with the details of your payment using our online service. Report a payment