Residential Customer Service

Manage your account with MyHydro

Many of BC Hydro’s services are available online for your convenience. View your bill, set up a payment plan, move-in/move-out and use energy tracking tools to view your detailed consumption. Watch the video below to learn more about the services and tools available to you when you log in to MyHydro.

  Watch the video to learn more about MyHydro.

Don't have a MyHydro Profile yet? Create one now. If you're a new customer without an account, open a new account by creating a MyHydro Profile first. See the links below to learn more about how to pay your bill, understand your bill and rates, move your service and get information about power outages.