Ways to pay your bill

We offer several options for you to pay your BC Hydro bill:

Online banking

Visit your bank's website and select BC Hydro as a payee.

You can also pay in person at your local branch, using telephone banking or an automated banking machine.

Pre-authorized payments

Have your bills paid automatically from your bank account. You'll need the bank account details found on your cheques.

Set up payments online

Or mail in the pre-authorized payments form [PDF, 83 KB].

Equal payment plan

To make equal payments each month, you can set up an equal payment plan. The last 12 months of electricity use determines your monthly payment amount.

Each year, we compare the amount you've been billed with your actual use. The difference may result in a credit (if you’ve used less electricity than you've paid for) or additional charges (if you've been using more electricity than you've paid for). You can see how you're comparing on each bill.

Set up equal payments

Credit card

You can pay with your MasterCard using Paymentus, a third-party service that charges a fee for each payment you make. You can make a one-time payment, or set up recurring payments.

Visit Paymentus to pay with your credit card online.

To pay with your credit card over the phone, call Paymentus at 1 877 543 8357.

epost

To have your bill sent to your Canada Post epost mailbox, log in to your epost account at epost.ca and select 'Add a new bill or statement' on the registration page.

By mail

To pay by mail, send your cheque to our payment address:

Do not mail cash or post-dated cheques.

BC Hydro
P.O. Box 9501 STN Terminal
Vancouver, B.C. V6B 4N1

At a Service BC location

Outside of the Lower Mainland, you can pay your bill by cash, cheque or debit at a Service BC location.

Pay by Electronic Funds Transfer for large business customers

Some business customers can make payments and avoid the time needed to create, process and send multiple cheques by using electronic funds transfer. You must be a business customer to qualify.

Complete the EFT request form [PDF, 26 KB].

Made a late payment?

If you made a late payment, you can avoid a disruption to your electrical service by providing the details of your payment online.

Report a payment

Can't pay right now?

If you can't pay before your bill is due, you may be eligible to request a payment deferral.

Defer a payment