Standards of Conduct (Transmission)
Maintaining a level playing field
Four basic principles govern our policy
The Standards of Conduct are governed by four basic principles:
- Non-discriminatory service – BC Hydro will administer its Open Access Transmission Tariff (OATT) in a fair and equitable basis. BC Hydro will not give undue preference to any customer relating to the sale or purchase of transmission service including, but not limited to, issues of price, curtailments, scheduling, priority, ancillary services, or balancing
- Independent functioning rule – Transmission Function Employees (TFE) and Marketing Function Employees (MFE) must function independently of each other
- Non-Disclosure (no-conduit) rule – Prohibits employees from passing on SOC restricted information to MFEs
- Transparency rule – Requires BC Hydro to comply with SOC in a transparent manner with various posting requirements
Posting requirements
- Chief Compliance Officer
- Written Procedures
- Transmission Function Employees
- Identification of Affiliate Information
- Voluntary Consent to Disclose Information
- Shared Facilities and Transfer of Employees
- Contemporaneous Disclosure
- Potential Merger Partners
Chief Compliance Officer
BC Hydro's Chief Compliance Officer for the Standards of Conduct is:
Diana Stephenson
Senior Vice-President, Customer and Corporate Affairs
18th floor, 333 Dunsmuir Street
Vancouver, B.C. V6B 5R3
Written Procedures
- Written Procedures for Standards of Conduct [PDF, 263 KB]
Transmission Function Employees
Identification of Affiliate Information
BC Hydro's affiliate Powerex Corp. performs marketing functions and are located at:
1400-666 Burrard Street,
Vancouver, B.C. V6C 2X8
Voluntary Consent to Disclose Information
If a transmission customer authorizes BC Hydro to share the customer's non-public information with marketing function employees, BC Hydro will post notice of that consent on this page, BC Hydro did not provide any preference, either operational or rate-related, in exchange for voluntary consent.
- PREI Authorization to Release Data [PDF, 254 KB]
- Coast Mountain Authorization to Release Data [PDF, 166 KB]
Shared Facilities and Transfer of Employees
BC Hydro's TFEs are primarily located at the System Control Centre in the Fraser Valley in Langley, B.C. However, BC Hydro's Burnaby facility provides office space for a TFE who performs transmission contract management and certain MFEs who perform functions relating to generation.
The location of this facility is:
6911 Southpoint Drive,
Burnaby, B.C. V3N 4X8
BC Hydro must post a notice on its website of any transfer of a TFE to a position as an MFE, or any transfer of an MFE to a position as a TFE. See Listing of Transfers of Employees [PDF, 132 KB] for current transfers as of February 5, 2024.
Contemporaneous Disclosure
BC Hydro must immediately post any disclosures of non-public transmission function information to an MFE of BC Hydro or an affiliate, unless one of the exceptions discussed in section 11 of the Written Procedures [PDF, 263 KB] applies. Disclosures should be reported by calling the SOC helpline at 1 866 364 9376.
- Contemporaneous Disclosure [PDF, 133 KB]
Potential Merger Partners
Information concerning potential merger partners will be posted here within seven days after the potential merger is announced.
BC Hydro has no potential merger partners.