Moving or Account Changes
Moving/Account Changes
Need to sign-up for an account, or modify your existing account? You've come to
the right place.
Have Questions?
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Please see the Common
Questions, which may answer some of your questions.
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For help, click on the question mark icon
beside specific questions it to bring up a popup information
window.
Before You Start
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Requests may take two business days to process, so if you're in a hurry please
call us.
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Residential Account Applications
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Business Account Application
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Please choose one of the following for residential
accounts:
Sign up for a new account.
Modify an existing account:
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For business accounts, please call us:
In Greater Vancouver, call: 604 224-9376.
Other areas, call toll free: 1 800 BCHYDRO
(1 800 224-9376).
Representatives are available Monday to Friday, 7:00 a.m. to 8:00 p.m. and
Saturday, 9:00 a.m. to 5:00 p.m. (Pacific Time).
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