Moving or Account Changes

Moving your BC Hydro service is easy

You've found a new home. Now leave the complicated stuff to us. Follow these steps below to start, stop or move your service.

For new residential or existing customers requiring an additional account Log in or register now

If you are a current residential customer and wish to stop service Log in or register now

For existing residential customers moving to a new address, follow the steps below.

You will need the following details to move services online
		Your new address and phone number
		If you are renting, your landlord's name and phone number
		BC Hydro charges $12.40 + HST to set up service at a new location – this fee will appear on your first bill

Moving can be stressful – so we've made it as easy as possible.

		If you already have an online profile with BC Hydro, enter your username and password, and Log in. If you don't have an online profile yet, you can sign up here. You'll need a copy of your last paper bill.

		If you have multiple accounts, select the one you want to change.

		Select "Move your service"

For commercial properties, new construction, farms and other residential customer exceptions please call us: