How to Apply
Who qualifies for the program?
To qualify for this program, you must be a BC Hydro residential customer living in a low-income household. Your combined household income (which includes the income of every 18 years or older member in the household) must be below the Low-Income Cut-Off (LICO) as published by Statistics Canada. Low-income cutoffs vary by where you live (population) and by the number of people in your household.
Application
You can apply in two ways:
- Online or
- Call us at 604 431 9463 (or toll free at 1 877 431 9463). The line is open from 7 a.m. to 8 p.m. Monday to Friday, and 9 a.m. to 5 p.m. on Saturday.
Be ready to tell us:
- Your name and BC Hydro account number (it's on your bill),
- Your contact information and city/community,
- Number of people in your household.
If you qualify, you will receive your free Energy Saving Kit (ESK) by mail in 3-6 weeks.
*Your information will be used to determine your eligibility for the program only and will not be shared or used for any other purpose.
If you are a housing provider interested in applying for your entire building or housing stock, please email us and we will happily discuss the options we have available.
Not low income, but would still like a kit?
Visit our supplier Eco-Fitt for discount offers on various energy kits and products.
The entire kit would retail at about $75. Individual items vary in prices from different retailers. However, customers will find that many of the products in the kit can be purchased at very reasonable prices (e.g. less than $5 retail) and will provide significant energy savings.
Last Modified: Jul 25, 2011
