How to Apply


BC Hydro residential customers living in a low-income household are eligible to receive an Energy Saving Kit. Your combined household income (which includes every household member 18 years of age or older) must meet the low-income cut-off levels in B.C.

Apply now

Apply online or call us at 604 431 9463 or toll free at 1 877 431 9463. The line is open from 7 a.m. to 8 p.m. Monday to Friday, and 9 a.m. to 5 p.m. on Saturday.

Be ready to provide:

  • Your name and BC Hydro account number (you can find it on your bill)
  • Your contact information
  • Number of people in your household and your household income

Your information will be used to determine your eligibility for the program only and will not be used for any other purpose.

If you qualify, you will receive your free, customized Energy Saving Kit (ESK) by mail in 3-6 weeks.

If you are a housing provider interested in applying for your entire building or housing stock, please email us to discuss available options.

Not low income, but would still like a kit?

Visit our supplier Eco-Fitt for discount offers on various energy kits and products.

Energy Saving Kits are valued at about $75. Individual items vary in price from different retailers. However, many of the products in the kit can be purchased at reasonable prices (e.g. less than $5 retail) and will provide significant energy savings.