Customer Service

For general enquiries or account information:

Phone 604-224-9376 in Vancouver or 1-800-224-9376 toll free.

Email
customer.service@bchydro.com

Our corporate office is located at 333 Dunsmuir St., Vancouver, B.C.

About BC Hydro

BC Hydro is one of the largest electric utilities in Canada, serving more than 1.6 million customers in an area containing over 94 per cent of British Columbia's population.

As a provincial Crown corporation, we report to the Minister of Energy and Mines, and are regulated by the British Columbia Utilities Commission (BCUC).

For more information, please visit bchydro.com with your PC.