Contact Us

General Inquiries

We offer automated service in English, French, Mandarin, Cantonese, Korean and Punjabi, 24 hours a day, 7 days a week. Representatives are available Monday to Friday, 7:00 a.m. to 8:00 p.m. and Saturday, 9:00 a.m. to 5:00 p.m. (Pacific Time).

Emergencies & Power Outages

Power Smart

You can talk to a Power Smart representative, listen to information, or request brochures by mail.

Call Before You Dig

Avoid contacting underground power lines and call BC OneCall, before you dig.

Find a Department

To find the phone number for a BC Hydro department or employee.

Mailing Address

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BC Hydro
6911 Southpoint Drive
Burnaby, BC V3N 4X8

Corporate Address

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BC Hydro
333 Dunsmuir Street
Vancouver, BC V6B 5R3