Getting your smart meter
Residential customers
Learn what to expect when your smart meter is installed, and what you can do to prepare for the swap.
Business customers
Learn what to expect when your smart meter is installed, and how to prepare on the day of the exchange.
Smart meters installed at homes and businesses across B.C.
Since July 2011, BC Hydro has been upgrading homes and businesses across the province with new smart meters.
Smart meters are being installed to help modernize B.C.'s electricity system, help customers better manage their energy use and to help us all enjoy safe, reliable, and more affordable power for decades to come.
About Corix, our B.C.-based installer
BC Hydro's authorized contractor, Corix, will be exchanging the meters at homes and businesses. All installers will be in well marked vehicles and will be wearing photo identification.
Corix is an experienced B.C.-based contractor. They have performed over 10 million meter exchanges, other device installations and retrofits for various gas, water and electric utilities.
What we’ve learned from other utilities
Utilities around the world are upgrading their electricity systems and adopting smart meters to offer more service options to their customers, improve safety and reliability and save energy. In fact, by 2015, 250 million smart meters will be installed worldwide.
BC Hydro has learned a lot from the experiences of North American utilities, including those in Ontario, Alberta, and California, which are completing their smart meter installations.
The experience of other utilities has proven the value of using proven meter technology, maintaining existing rate structures through the installation period and dedicating more resources to ensuring customers are informed throughout the process.
Installations are nearly complete
BC Hydro has exchanged more than 1.74 million of the 1.9 million meters around the province, and smart meter installations are nearly complete.
In January 2013, BC Hydro contacted customers who do not yet have a new meter to explain the importance of modernizing the grid. We continue to work with these customers and in the meantime will not install a new meter without their agreement.
Completing the installations will ensure the smart metering system can work as planned and that all customers can benefit from the modernized system.
