LA1(9) Hourly Charge Out Rate (Field Services)
Dollars
| Performance Measure | 02/03 | 03/04 | 04/05 | 05/06 |
| Hourly Charge-Out Rate (targets) | 86 | 95 | 95 | 98 |
| Hourly Charge-Out Rate (actuals) | 84 | 89 | 90 | |
| Definition | Hourly Charge-Out Rate is the average hourly billing rate designed to recover all costs to provide the service. Targets have been set based on expected efficiency gains and external benchmarks. | |||
| Variance Explanation | Hourly Charge-Out Rate is better than target due to Construction Business Unit chargeable hours being 24 per cent higher than target and efficiency credits returned to our internal clients in 2004/2005 which directly impacted the effective hourly charge-out rate. These efficiency credits are mainly a result of increased work leading to either increased internal billable hours relative to Plan or higher than Plan contractor usage. Completing more work without increasing management and administrative costs, and labour productivity improvements have also contributed to this performance. | |||
| Benchmark Comparisons | No benchmark data available. | |||
Last Modified: Jun 29, 2005
