LA1(7) Labour Utililzation (Field Services)
Percentage
| Performance Measure | 2002/03 | 2003/04 | 2004/05 |
| Labour Utilization (targets) | 69.0 | 69.5 | 75.5 |
| Labour Utilization (actuals) | 70.4 | 73.9 | |
| Definition | Labour Utilization is the number of chargeable hours divided by the total of all labour hours available. Targets have been set based on improvements to historical performance. Standby is not currently included in this measure, but is being addressed as part of the Field Services pricing and service level agreement process. | ||
| Variance Explanation | The 2004/2005 target has been revised from 70.5 to 75.5 to reflect improved productivity. Performance results include the Construction Business Unit (CBU). Significantly increased work volumes due to increased economic activity, customer growth and unusual events such as the Interior forest fires, resulted in a positive performance against the 2003/2004 target for labour utilization. | ||
| Benchmark Comparison | No benchmark data available. | ||
Last Modified: Jul 12, 2004
