Score Out of Five

	2003/2004	2002/2003	2002 (CY)
BC Hydro	3.73	3.62	no data
WorkCanada Benchmark	no data	no data	3.88

The Employee Commitment Index is made up of eight key questions which when combined, provide a reliable measure of employees' commitment to their work and the company. The survey, conducted for BC Hydro by the communications firm Watson-Wyatt, is completed annually and benchmarked against a WorkCanada ECI index. WorkCanada is one of the largest, most up-to-date and statistically representative surveys on the attitudes of workers in Canada. BC Hydro's improvement over last year is attributed to specific initiatives undertaken in the Lines of Business, as well as the exclusion of BC Transmission Corp. employees and the inclusion of Powerex employees in the survey. This is the first year this measure has been reported.