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Customer Safety

Life cycle stages include the generation and distribution of electricity. The BC Transmission Corporation is responsible for the transmission of electricity at voltages over 60,000 volts.

Public safety management plans are established for each of our generating facilities. These plans include design, placement and maintenance schedules of signage and barriers to restrict public access to hazardous areas. In terms of distribution, there are a variety of public awareness and training programs and distribution asset management programs to minimize electrical safety risks to the public. A Safety Management System for reporting and tracking incidents includes requirements for investigation and corrective actions related to public safety.

Customer Health

We recognize that some members of the public have concerns regarding electric and magnetic fields (EMF). BC Hydro continues to monitor, evaluate and provides information on EMF to customers and employees. We offer field magnetic field measure kits on request to help concerned individuals better understand the level and extent of magnetic fields in residents and workplaces. We also provide EMF-related information on request. BC Hydro continues to liaise with standards organizations and public and occupational health agencies.

Our management of drinking water via four small drinking water systems continues to be strengthened via audit, monitoring and system improvements.

Last Modified: Mar 25, 2010

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