HR4 Workplace Complaints, by Type
Number | F2005 | F2006 | F2007 | F2008 | F2009 |
|---|---|---|---|---|---|
| Personal | 17 | 42 | 46 | 29 | 38 |
| Discrimination | 1 | 0 | 2 | 0 | 0 |
| Sexual | 3 | 1 | 1 | 0 | 2 |
| Other | 0 | 0 | 0 | 0 | 0 |
| Informal resolution | 18 | 42 | 45 | 27 | 37 |
| Formal resolution | 3 | 1 | 4 | 2 | 3 |
| Total Cases | 21 | 43 | 49 | 29 | 40 |
Workplace complaints are handled in the following sequence and proceed to the next level only if resolution is not achieved:
- Consulting – An employee consults with a Respectful Workplace Coordinator or Advisor, and receives support and coaching.
- Informally – A Respectful Workplace Advisor mediates or facilitates resolution between the parties.
- Formally – A Review Officer conducts a formal investigation and reports findings to the Chief Human Resources Officer and the Vice-President of the respondent's operational unit. Complaints are elevated to a formal process only when the severity of the issue warrants that BC Hydro respond accordingly.
Last Modified: Mar 25, 2010
